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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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unable to pair pair direct tv remote

I'm unable to pair my remote. only option is for sony brands and I have a fire tv

Question

348

2

0

connection problems

In the middle of a program the screen will go dark. I have to turn the tv off and then on to return to program. This happens at least once a day.  Now, the programs won't restart at all.  I ran a scan that showed my wifi signal is strong. What's up?

Question

417

2

0

Closed

No signal on one tv. Other tvs are working

I am getting a no signal on tv in my bedroom. Have rebooted tv and direct tv box. Have checked input. Nothing is working.

Question

19.3K

21

0

Closed

DVR won't stay paused

Suddenly my DVR will not stay paused on recorded program playbacks. I pause a recorded program to go to the bathroom and before I get back the program is playing again. THe pause will only hold for about 30 seconds. Never had this problem before. It just started recently, about the same time we star

Question

4.9K

6

0

DirecTV box asks to be powered on for other TV apps to work

We have a Samsung Smart TV Q80BA - we have used the TV apps [youtube/mlb/hulu, etc.] for over a year without having the DirecTV box on. Lately, while using an app, the TV will randomly go to another screen where it is asking you to power on the DirecTV box.  Once we do that, then the app will

Question

363

3

0

Occasional Pixelation

I have whole house system and occasionally get pixelation while viewing a program, but if I rewind and watch it again, the pixelation is gone. Why is this happening and how do I eliminate the problem? Thank you. I also have a soundbar. Could that be a contributing factor?

Question

356

2

0

Wire to a Dish

How many wires are required to a dish these days? Not looking for a genie system. Multiple DVRS Thanks

Question

325

7

0

How To Configure a Wall Mounted TV

We are remodeling the house and will be moving our main TV from a traditional entertainment center to the wall above the fireplace where there will be no shelf for the DirectTV box. What are the requirements for connecting to DirectTV?  Can the large box be located on the other side of the roo

Question

399

2

0

Unable to see any options when I go to settings

I like to be able to turn closed captioning on and off for different shows. However, now when I go to menu and scroll down to settings there are no options available. Actually when I scroll down I only see options for MY Library, Sports Central and TV shows. When I scroll to Movies, Apps or Settings

Question

346

2

0

Guide button doesn’t work

My guide button doesn’t work on genie remote. I did the red test button on tower and box and it still doesn’t work

Question

650

2

0

NEED HELP?

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