DIRECTV Equipment

I just received an e-mail for a free Genie Remote. All I have to do is give my e-mail, phone number and account number.  Is this a scam or real? Kathy Abbett

We have a  SonyBravia TV and the satellite remote stopped turning off the TV and satellite receiver.  We have gone through the steps offered through the Help menu and it does not work.  Need assistance.  We have tried everything.

Have a H700-100 Genie 2 with 3 wireless mini's. been operational for 4 years no issues. nothing changed. Red flashing light on all 3 mini's. reset and rebooted everything. refresh signal, etc.... multiple calls to CS over 3 hours total. finally got them to dispatch. said it would be $99 service char

This started in late fall when trying to watch certain channels like 355 CNBC picture around noon would start to pixelate The it started saying .......771 Satellite signal issue do you want to watch in low resolution. Upon checking satellite signal I find I am missing ODD transponders on satellite

We upgraded the receiver a few months ago to the Genie 2 and since then my Directv App doesn’t have the updated library of my recordings. It still shows recordings from the old receiver. The app says that the receiver is not connected to the internet but it is.  Called Directv and a “ticket” w

My Genie HS17 got a software update on 7/2. At that time, my Samsung TV stopped turning on and off correctly.  One example is that when I turn it off with my Directv remote, the receiver (I think HS25) shuts off but the TV goes off and then turns back on.  The remote works over RF (to rec

have a 4k sytem, large send to small box. Lost signal from primary to 4k.  Checked spitter...found 12v +or - to spitter from main box and connected to splitter.  Return from splitter to main box fixed that one....Splitter has no out except the one that has line " In drawn to Out  &nb

I recently had the Direct TV receiver update my old receiver had a Sat in port and an out TV port . The video and audio cables go to the front TV, no port to attach coax cable that goes to the distribution box for other TVs .

I unable to get my RC24 remote to turn on/off my new Sony Bravia 46" LCD TV. All of the other TV remote functions work, volume, input,etc. I have tried programming the remote with all of the listed codes at least 3 times to no avail.Can anyone shed any light on how to resolve his problem?Thanks in a

I have DirecTV at home and in my RV. Both use Slimline reflectors.  The RV has a Travel'r on the roof, and I carry a tripod for use when there is a problem with line-of-sight from the rooftop. (I use the AT&T/DirecTV technician's meter for tripod use.)  I accidentally damaged the refl