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DIRECTV Equipment

DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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I being charged for a Genie 2 tower

I am a senior citizen being charged 399.00  for a tower that I never asked for. I am on a fixed income so I cannot afford 399.00! Direct TV credited me 99.00 but I still can't afford the 300.00 for the tower that I never asked for I just wanted to upgrade the box. There was an advertisement for

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190

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On demand not working

I get the message Sorry, we have no programs at this time that match the filter you selected. I was sent a new DVR to fix the problem, but here I am, two days later with the same issue.

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201

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remote

We currently do not have the universal remote. Our current remote needs to be replaced, can we use the universal remote direct offers with the satellite dish? Thank you

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162

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how do you turn off HDMI control

TV turns on by itself

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153

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Remote will not work volume

I can get the power to work on my remote but every time I program it the power works but not the volume. I can get the volume to work but as soon as I hit "it worked" on the screen it clears out the volume. But the power still works. 

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129

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Gemini remote access

I have a Genie and when traveling I will watch some shows from my dvr. Some shows are not available. If I add the Gemini, will I be able to access more from my dvr or is it the same. TIA

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154

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Closed

Gemini remote access

Thinking about adding a Gemini. I tried googling and couldn’t find the answer. When I’m traveling I at times like to look at my recordings on my dvr. It’s a Genie. Some things are not available. My question is with the Gemini will I be able to access more recordings,or is there no difference. thanks

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189

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errors on sat 103 odd transponders with new SWM installation

I have a very old setup and have just now installed an 8 Channel SWM into it. I have an HR-24 receiver and a R-22 (HR-22 hybrid) receiver which previously each received 2 coax lines directly from the dish.  Almost everything appears to be working with the new SWM installation, except that I am

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254

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Accepted Solution

Gemini Problems

I am on my second Gemini unit and I still have the same problem. On start up, about 3 to 4 times a week, I only get audio, no picture.  The picture is blank or some  partial picture.  I do not get any error codes.  I have to hit the Red reset button and that brings the picture b

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648

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Using both HDMI and Optical Audio at the same time

Currently, my DirecTv streaming box is connected via HDMI to a receiver in the den, with HDMI connecting from that receiver to the TV in the den. I'd like to use the optical audio out port from the same DirecTv box to go to second receiver in the living room so I can hear the sound from speakers i

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