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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Told outdated DirecTV equipment but given DIRECTV STREAM instead.

Absolutely awful service. To start an associate told us our current directv service was outdated so they sent us a new one. Turns out this was directv streaming. We’ve had it for three months and it was stopped working 7 times. We have wasted our time four hours on hold and then hours going back and

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349

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Can you know if...

Hi there, Does anybody know here if there is an existing remote TV record for DirecTV that DOESN'T have a magnific control? (With a side affect on its side like "DirecTV" printed on the side?) I'm just wondering if somebody made a remote WITH numbers, and controls? Thanks!

Question

315

6

0

Accepted Solution

Whole Home DVR Service

I cancelled my Advanced Receiver DVR service today ($10/mon recording charge) but was told by a supervisor I must continue paying $3/mon for Whole Home DVR service to watch recordings on multiple receivers (although I have their Genie wireless). Does this make any sense to anyone…it doesn’t to me! T

Question

725

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Rewards card

I am the first time customer for DIRECTV. I got it in February 2023 was promised a $300 reward card. I have never received anything and now May 2024. What should I do to receive my card?

Question

455

1

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Directv Account Site not accessible

I've tried logging into my account but I keep getting a black error page with the words 'Pretty Print, Bad Request'.

Question

238

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Direct TV account

I’m trying to access the online version of my direct TV account but I don’t have access to the email of that account. So I’m trying to change the email on that account so I can access the online features of the account.

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256

1

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Reset Passcode for phone bill paying

How do I reset my 4 digit passcode as my current one is no longer valid due to security breach?

Question

353

2

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Retaining TruTV and TCM

I would like to retainTruTV and TCM on my accounts

Question

580

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I am soooo fed up with Accout issues with ATT Direct TV and now Gemini

I have been a Direct TV satellite customer for 15 yrs, wanted to switch to Gemini streaming but COULD NOT with the same email. INSANE! So I used My wifes email and we get the Gemini, BUT, she has ATT phone tied to that email and we now cannot access or create an account for the Gemini. This is freak

Question

308

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equipment needs replacing - requested a MONTH AGO!

PSI is over our "multi-dwelling" account and the customer service is DEPLORABLE! I am not valued as a customer and am about to cancel my account and put DirecTV on blast on my social media for the public to see! Been waiting a month to get one of my Genie boxes replaced, and NOTHING has been done ot

Question

275

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