Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account

Satellite Account

Learn how to manage your Satellite account.

2.8K

(3203)

Closed

Can't login to directv.com

When I attempt to login to directv.com with my AT&T login credentials I get a redirect screen from ATT which says that I no longer have TV services in my account and then waits 5 seconds and logs me out. I spent about 4 hours on the phone with them to no avail! Any ideas?

Question

274

2

Closed

Can't login to directv account

Long time subscriber to directv satellite. Can not log in to account. The directv site login will not accept the id/password that were working fine otherwise. Complicating matters is that I have Att internet so I do have an att login. When I try logging into att and accessing directv that way, I get

Question

340

3

Forgot User ID

I've forgotten my user ID on an account that I opened about 25 years ago. Your User ID recovery process responds with a list that includes the two phone numbers that I submitted then. My problem is that both of those numbers are voice only land lines and when your system attempts to send my User ID

Question

297

1

0

Loyalty Discount

Due to a DTV error, I have had to call every month since November to get my bill corrected. That involves hours at a time - mostly on hold. Now my loyalty discount is expiring and I'm being told there is nothing available!!! I can't afford the exorbitant amount my bill will be so will have to cancel

Question

1.1K

8

0

first month's bill

how soon after satellite installation would my first months bill be due?

Question

613

2

0

Closed

DBacks Channel 686

Your response does not make sense. We have a grandfathered Total Choice package and have always had 686 and in fact, had it until about a week ago. We should still be able to have it since it was part of our package before. I am pretty sure that it would just take someone to reprogram the channel in

Question

257

1

0

paid bill

I recently paid off my directv account how do I get my satilite back on?

Question

458

5

0

confirmation for payment

How do I find the confirmation # for a payment I made? Does the website have this information? Is it sent via email/text? Does the website allow me to set notifications to be sent via email/text with regard to payments, upcoming payments, etc?

Question

231

1

0

New Service

I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a

Question

264

13

0

No internet in some cities in Pennsylvania

It’s sad to say that we ordered Direct Tv in my town and there’s no coverage in the area. When we called to place the order we specified we wanted cable and internet the person taking the order never told us that there was no coverage for internet in the area. So now we are stuck with a contract for

Question

305

5

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...