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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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(3203)
Terrible customer service

DIRECTV sent me numerous messages about upgrading one of my standard receivers I waited just because I hate dealing with anyone overseas, but finally called to upgrade they sent me a receiver and when I called to get it activated they (Edited per community guidelines) on the other end could not even

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Official Solution

Directv

This is not my account. Someone opened this account under my name and they live in Texas and I have never lived there nor do I know anyone that lives in Texas. This is fraud. Thank you.

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Log in

Cannot log into Directv account

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249

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unable so far to get a refund back on a directv charge for not returning a gemini receiver I received from Directv and did not order?

Countless hours waiting to get a supervisor to get my refund of $50 they charged me for not returning a Gemini receiver which I never ordered.... They used to email you a return label but not done now. They did actually send a box to me to return a mini receiver but no numbers or id were on it conce

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289

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Get "Bad request" when trying to log into https://www.directv.com

When attempting to log into DirecTV, the website is throwing errors today 3/25/2024. I have turned off my VPN and tried Safari, Chrome, Firefox, Vivaldi, Opera, Brave, and Tor. All throw the same Bad Request error. I have also cleared cache so it's not that. I get to the landing page, click on Sign

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716

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Reward Card promise

I was promised (3ea) $100 gift cards when I signed up for service in November and this was the only reason I agreed to sign back up. I was told that it could be a couple of months before I received them. I just called and found that they were only finding 1 on my account, and despite the salesman te

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289

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Worst customer support ever!

I have no signal on a tv that I watch frequently. Tech support by phone was NO help after an hour and a half on the phone. Was told a “technician “ would call to set up an appointment to come to the house. The equipment is so old I’m sure it needs to be replaced. After waiting 3 days, I called custo

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352

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Reward NOT Available

I signed up online for DirecTv Satelite. Installation was in early January (according to Customer Service). I have yet to receive any information on my $200 reward call. The Customer "Care" agent says there were no reward available at that time. I am absolutely sure that there was a $200 new custome

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245

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Equipment Fee

I cancelled my DirecTV in November 2023. I returned my equipment through UPS as directed by the due date. I am still getting contacted by DirecTV saying I didn't return my equipment. I have my return receipt from UPS so that's false. Am I lost in some black hole because AT&T split off DirecTV from t

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242

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Unusual call

A caller said he was from Directv and said satellites were being repositioned and he needed to replace my receiver (at no cost). (I am a streaming customer) I told him I have four receivers. (pause) He said to get out my remote and turn on the TV. I said I can't do that right now. He asked when he c

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239

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