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Satellite Account
Learn how to manage your Satellite account.
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Account Hacked
My DTV account was hacked overnight. The account disconnected my satellite service, saying I owe $800. That is false; I pay faithfully every month. I want to speak to a supervisor that can correct this problem ASAP. I’ve been a DTV customer for nearly 20 years and have never experienced an issue lik
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874
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Disconnecting Service
Direct TV has been overcharging customers for years and I finally had enough. It is crazy to have to wait for the unsolicited phone call that offers you a deal to reduce your bill if you agree to stay with them. So I called to disconnect my service today. And I get another slap in the face. I am pai
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252
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Loyalty customer service
I had suspended my service due to financial reasons to avoid early cancellation fees but when we went in to At&T to get cell service because it was cheaper using AARP discount they recommended Directv streaming because it was substantially cheaper we signed up for it. When I called to cancel the sat
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Accepted Solution
Financial Assistance
Do you offer the Federal Affordable Connectivity Program?
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504
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Master card debit card
I received a debit card but when i try to use the card the register asks for 4 digit code. I don’t remember having or creating a code. I tried calling the number in the back of the card but it’s a machine and can’t reach anyone.
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227
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Closed
Cannot connect to direct tv website from my computer
Every time I try to connect, the site will not let me. How do I connect.
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