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Satellite Account
Learn how to manage your Satellite account.
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Can't complete sign up
Trying to create an account. When I put in my billing address, which is my home address -- and yes, it's a house, and it's valid -- it tries to force me to fill in the "optional" address2 field. Honestly, I'm about to walk away from the whole thing; if DirecTV can't get something right that's as imp
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937
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OVER CHARGED/NO REFUND [Returned Equipment] CHARGED AGAIN
I was [[MIS]]charged for 3 service calls; promised refund for 2 that never happened. No refund/Credit. Cancelled Service. TIMELY PAID [[BILL]] IN FULL. Returned Equipment. CHARGED FOR NOT RETURNING EQUIPMENT.
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246
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Employee Dress Code
I had a technician representing your company come to my house this a.m. and his appearance was so appalling that, I almost didn't let him in. He looked like he slept in his clothes and had been drinking all night! Clothes were disgusting, wrinkled and unkept!! Maybe consider how your employees repre
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313
2
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Whole home DVR
Was told by customer service that I could not cancel my Whole Home DVR "Feature". That it was required. I dont have a Genie, dont have kids in the house, and have two standalone DVR's.
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1.9K
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Worst Service ever
We have been customers for years and I. That have moved atleast 3 times. Every time it has taken 3-5 service appointments to get our equipment and service hooked up properly. This time is no different, wait around all day for service tech to never show up. We were told we were on the schedule only t
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255
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Accepted Solution
Customer Service
Is there a way to rate customer service? My bill has been inconsistent since the first month. Customer service has said they would add credits back and I've never seen them. When I enquired with customer service again they said there was nothing they could do because they had no notes on it. I feel
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389
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Can't view bill on directv.com
I can log in to directv.com and view my programming, but it tells me I must go to att.com to view my bill. My ATT login doesn't show anything connected to/with DirecTV. We no longer have any active services with ATT either. I was on the phone for over an hour being bounced around with 3-4 different
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417
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Direct tv bill
How do I pay my Direct bill separately? I do not want to pay my DIRECTV bill on my AT&T bill. My American Express card is offering me a $50 credit per month when I use the card to pay my DIRECTV bill directly to directv.com. Can anyone please help me?
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343
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Worse TV service EVER, NEVER EVER will I use AT&T/Directv again!
After 23 years with AT&T/Directv I cut the cord. I worked for AT&T once upon a time and it has definitely become a low class company since I worked for them. My AT&T/Directv bill has increased obscenely over the years and the service decreased obscenely especially on the tv side, fewer and fewer cha
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526
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