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Satellite Account
Learn how to manage your Satellite account.
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Early termination fee error
Why am I being charged for 9 months when I only have 8 months left on my contract?
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201
2
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Directv With Paramount plus
I just received the email saying that Paramount Plus is now included in my Directv subscription. What if I already subscribe to Paramount Plus (and pay for it)? Do I cancel my subscription then log in through the Directv Portal/link so that I don't have to pay for it separately anymore?
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2.2K
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Direct bill?
Since I can’t see my direct charges on the ATT site, how am going to be charged? Ned
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266
8
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My old usage data
I am trying to get a date that my family's satelite system stopped being used. We mistakenly took our system down thinking our account had been terminated. Unfortunately we were on autopay and we did not discover the mistake until much later. If we could get the date when the system went out of use
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275
4
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Need DirecTV help to prevent me from cancelling my service for good this time
I am a very long time DirecTV customer (over 20 years). This past November I noticed my DirecTV bill was over $260 per month - apparently, I had several incentives that had expired. Before contacting customer service, I took a look at Comcast prices to compare value and found for the same channels /
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368
5
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Unable to login to account (I get logged out the moment I log in)
I am unable to access my account. The moment I login, I get logged out. I have cleared the cache, attempted to login using separate browsers. I changed the password. I attempted the incognito mode. Any suggestions how to address this issue? Thank you.
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333
1
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Reward Card
It has been about 2 months since my last post, still have not received Reward Card and don't expect to, such a SCAM! As I stated before, I completed ALL requirements and will soon cancel my Direct TV service after many many years of being a loyal customer. I have been patient and waited for at least
Question
832
3
Tech No Show
They rescheduled an appt due to weather and then didnt show - that's two days off from work and my issue isn't resolved- now going into the weekend without access to football - why do I bother even having the service - at this point we only really watch football on D TV - it probably makes more sens
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243
2
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Shady business
On October 25th of 2023, I cancelled my service with Direct TV. I was a loyal customer for over 17 years. On Nov 1st, I received a notice stating I owed $189 for the month of November. I called customer service twice to find out that AT&T's billing cycle goes from the 17th to the 17th of each month.
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304
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