Satellite Account

When someone speaks with "Win-back" and reactivates an account disconnected because they are old an unable to pay 200 plus per month, various promises are made to regain a customer. A price is offered and a time-frame specified. All the channels are discussed. Then, the customer agrees, and tries to

This has happened twice, once in November 2021 and again in December 2022. When having difficulty with tv reception or signal loss I called number on screen with error code. Got a person who insisted my equipment was obsolete and sent repair person out. This was on two separate occasions. On both oc

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I'm about to be charged for HBO MAX but can't use the service since my tv is too old to allow that app. Chat has no one available and the phones keep sending me to people with accents I can't understand. How do I remove HBO MAX since you can't do ANYTHING online like hitting the remove button since

Have you guys mailed my 200.00 reward card. I have not gotten my reward card. Just to know what going on as to why I haven't got my reward card. Please let me when I will get my card.

I loved, loved, LOVED DTV when I signed up in 2000. We live in a small town and had no cable options on our road at the time, so DirecTV was a total TV savior. I appreciated the customer service + technical support. Whenever I would call them, they always had special offers and every season gave me

I would NOT recommend Directv to anyone. First of all they are sneaky and do not fully disclose information. 1) when I inquired about cable services the sales people sold me on a promotion so I agreed. What was not disclosed to me about the deal while I was on the phone with the sales representative

We have the AT&T Internet DirecTV Bundle. We're in an apartment and connect our TV box to our router (we may have DirecTV stream, but our bundle doesn't include stream in its titling nor in our billing as far as we can tell, more on that below) We want to manage our DirecTV subscription - i.e. add p

Boxing show ordered 4/22/2023. We are 76 years old, plus dog and alone. Had Directv for 25 years and never ordered a Pay For View. How can this happen? Nancy in Florida

I received a collection letter for $500 owed to DirectTV, but it was not mine, it was for my rental tenant that has since moved out. I called AT&T, but the agent is confused, and wants me to call their Fraud department, which will not answer the phone, but sends me to a webpage! How can AT&T change