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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

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Pending Cancellation for 3 Months

I tried cancelling my service after being a Directv customer for 15 years. I was told I should see a refund in 4 to 6 weeks from when the equipment was turned in. In September I received a new bill stating I still had services. I then called Directv spoke to someone in loyalty who told me my account

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353

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Unable to Login. I keep getting told I'm using AT&T Account

I want to update my subscription because the prices have gone through the roof. I'm trying to login to see other options, but my login keeps telling me I'm using AT&T account and not DIRECTV account. This is the same one I used years ago. No tech support person responds to email enquiries either. Pl

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272

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Stupid billings/charges

Since I have been dealing with figures all my life I want to ask a VERY STUPID question(s). Since we have been unable receive service from our glorious (vampires after blood ) Directv providers, are we the CUSTOMERS (who pay for this crap) going to get credit for shows/channels we have been unable t

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298

3

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Can't log into app today, but could yesterday

I didn't change anything and today when trying to use the direct TV app, I was logged out and when I tried logging in I get a care code 200 error. On two different phones. I know that's the right password too and it was fine yesterday. No idea what to do. Any suggestions?

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189

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no local channel

can't watch my local channel NBC if everyone cancel directv they would negotiate a raise with nexstar, bill just increased in November for what?

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303

5

Charged $124 for "FREE TRIAL" 2 days into 14 day free trial!

The title says it. I upgraded my phone at AT&T and was asked if I would like to try the DirectTV box to receive a $100 credit towards my ATT account. I asked time and time again, explaining that I am a disabled veteran on a fixed income if I would be charged. Time and time again they looked me dead

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672

7

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Accepted Solution

DIRECTV $25 Reward Card Offer awaits!

Is this email real? It's telling me about the issue with TEGNA and the disruption of service. They are offering me a $25 visa reward card because I'm a valued and loyal customer. Email from: directv@email.directv-mail.com

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350

2

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rewards card

I received a visa rewards card for $200 from switching to direct from dish. I tried to use it and found out someone put fraudulent purchases on it in another state. who can help e?

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235

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REFUND never received

I was over charged 198.00 for service visits that never happened. I called, chatted a dozen times and was promised a refund -and the refund has never shown up on my account.

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175

1

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Charged 3 times for 1 Service Call

I only had one visit but got charged for 3? Was told over the phone and in chat repeatedly that the fees would be refunded but nothing has been done in 2 weeks! chat: Hi there!, As requested, here’s your recent chat transcript. Please do not reply to this message. All replies are automatically delet

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229

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NEED HELP?

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