New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
2.8K
All
Question
26 year customer
I have had directv for 26 years. Over the past 6 months i have removed multiple movie channels, lost fox for a while and now have lost NBC for who knows how long. The amount I am paying after removing multiple channels is $55 more then a new customer receives for the same package i have plus ALL of
Question
320
6
0
Pending Cancellation for 3 Months
I tried cancelling my service after being a Directv customer for 15 years. I was told I should see a refund in 4 to 6 weeks from when the equipment was turned in. In September I received a new bill stating I still had services. I then called Directv spoke to someone in loyalty who told me my account
Question
262
2
0
Unable to Login. I keep getting told I'm using AT&T Account
I want to update my subscription because the prices have gone through the roof. I'm trying to login to see other options, but my login keeps telling me I'm using AT&T account and not DIRECTV account. This is the same one I used years ago. No tech support person responds to email enquiries either. Pl
Question
225
1
0
Stupid billings/charges
Since I have been dealing with figures all my life I want to ask a VERY STUPID question(s). Since we have been unable receive service from our glorious (vampires after blood ) Directv providers, are we the CUSTOMERS (who pay for this crap) going to get credit for shows/channels we have been unable t
Question
214
3
0
Can't log into app today, but could yesterday
I didn't change anything and today when trying to use the direct TV app, I was logged out and when I tried logging in I get a care code 200 error. On two different phones. I know that's the right password too and it was fine yesterday. No idea what to do. Any suggestions?
Question
149
1
0
no local channel
can't watch my local channel NBC if everyone cancel directv they would negotiate a raise with nexstar, bill just increased in November for what?
Question
241
5
Loss of ABC and NBC
Direct TV has stop providing prime channels ABC and recently, NBC. These are prime networks and supposed to be "public" TV for everyone. I want a monthly credit on my bill for the loss of these networks. You are in "breach" of the arrangement (contract). Be assured I will be canceling Direct TV very
Question
7.3K
14
0
Charged $124 for "FREE TRIAL" 2 days into 14 day free trial!
The title says it. I upgraded my phone at AT&T and was asked if I would like to try the DirectTV box to receive a $100 credit towards my ATT account. I asked time and time again, explaining that I am a disabled veteran on a fixed income if I would be charged. Time and time again they looked me dead
Question
425
7
0
Accepted Solution
DIRECTV $25 Reward Card Offer awaits!
Is this email real? It's telling me about the issue with TEGNA and the disruption of service. They are offering me a $25 visa reward card because I'm a valued and loyal customer. Email from: directv@email.directv-mail.com
Question
293
2
0
rewards card
I received a visa rewards card for $200 from switching to direct from dish. I tried to use it and found out someone put fraudulent purchases on it in another state. who can help e?
Question
163
2
0

