Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account

Satellite Account

Learn how to manage your Satellite account.

-484

(738)
Change name on account

How do I change the account name now that my husband has passed away? The tech said it could only be fixed thru this site.

Question

255

1

0

AT&T Replaced Bad Receiver with a Newer Model (Not my choice) - Am I really locked into a new 2 Year Contract?

I just recently had an older model DirecTv receiver go bad. AT&T advised they no longer had that model and had to replace it with a newer HR54 Genie, so I had no choice. They mentioned a 2-year contract during the conversation, but because they could not replace the receiver I originally had and I h

Question

299

9

0

Accepted Solution

Reward card

I haven't received my reward card

Question

159

2

0

INCREDIBLY HORRIBLE CUSTOMER SERVICE, GOING TO SUE

In the 25 years I have been a DTV customer, I have never experienced such horrible service as I have the past 7 months. I moved to a new house so DTV said just bring the main receiver and they would install a new dish and 5 mini clients. All good. One of the mini clients doesn't work after the first

Question

257

6

0

How to reach someone that can make a decision?

I have been trying to get a dispute settled for several months. Bottom line, we don’t agree on what transpired. Every time I contact DTV I get a different person and a different answer. Even when I think I have something resolved, it does not play out. Then when I call back ( and may I say go throug

Question

254

6

0

Says is not a part of my TV Package when it is

I have DirecTV and Discovery is a part of my TV Package. When I go into the Discovery Go app, it is linked to my DirecTV provider, but locks me out of the programs. This was working fine up until about 2 weeks ago. have tried unlinking/linking provider and have uninstalled and reinstalled.

Question

341

3

0

DirecTV app for iPhone

My iPhone 14 DirecTV app will not connect to my receivers. My iPad connects just fine

Question

182

1

0

Accepted Solution

Military discount

I’m an army veteran with DirecTV satellite service. How do I get the 25% discount off my present bill?

Question

6.2K

10

0

Money back from direct tv

My account was closed with dtv owing me money back which they provided me with a prepaid mastercard which of course has fees and other associated (Edited per community guidelines). At the bottom of the paper the card is attached to, it says you can go online to request a paper check or move funds to

Question

782

1

0

Complaint

I spent 2 and 1/2 hours paying my bill today. Your smart Maxine’s are not very smart. I had five agents hang up on me. Somehow you people think I have all day to pay you I am the customer and have had Att and bell service for almost 60 years Some one needs to call me Bruce owen ( Edited as per the g

Question

276

5

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...