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Satellite Account
Learn how to manage your Satellite account.
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Question
how do I get a refund for NFL Sunday Ticket
I auto-prepaid for NFL Sunday Ticket in December of 2022 for the 2023 season. I was getting NFL Sunday Ticket thru NFLSUNDAYTICKET.TV TO GO. Had an account since 2019. Directv lost the rights to the NFL so how do I get a refund?
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406
1
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Access my bill
The link to "Access Your Bill Online" doesn't work. When I tap it the response is "400 Bad Request" and "Request Header Or Cookie Too Large".
Question
622
11
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I need to get my service working properly again. I have made many, many calls and the service still isn't working.
This is a business account and we have two Tv's that keep going in and out I have to reset the boxes all day long just to get them to work. I need a technician to come and resolve this this. What does it take to make this happen??? The address is 4200 Jonesboro Road Union City, GA. 30291. The name o
Question
173
6
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Website guide incorrect
The guide on the website is incorrect. When you first access the guide the programs listed for a channel actually are correct. If you scroll to the later date or select a later date the programs listed are not for the channel they are displayed for.
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187
2
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Missing channel 51 KFXK
Still missing channel 51 in quitman texas...my channel for Dallas Cowboys and MLB playoffs. Any recent update
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486
1
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use in recreational vehicle
I use Directv Streaming at home. I just purchased an RV. How much would it cost to add the RV to my account?
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924
4
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Protection Plan changed to premium without my consent TWICE!!!
2 times in the past 6 months or so I needed service to my Satellite service. I had no complaints about the service, but when I checked my account later my protection program was changed to Premium at 21.99 from 8.99. I changed it back online, but this is really annoying and as I see it illegal! No o
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343
5
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How to logout account on Samsung TV?
On vacation, logged into my DirectTV account and now cannot logout. Suggestions on how to logout account on this TV? Thanks.
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538
3
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No NFL Sunday Ticket…now no local channels except CBS.
First we lost NFL Sunday Ticket after having since become available. We have purchased on You tube but no fiber optic available here yet, so not the greatest . This is an issue. Now we have no local channels except CBS. We are paying a lot of money for our direct tv. Do I need to go with a different
Question
258
2
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Missing confirmation of a returned receiver
I returned 2 Direct TV receivers but got confirmation of only one being returned. How do I get confirmation on the return of the second receiver?
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160
1
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