Satellite Equipment

We have our equipment in our RV. When we set up at our current location, our Genie wasn't communicating with the tower. Customer Service could not help us. My husband went online and found a solution that got it working. But some of our recorded programs were gone, and there were other programs on o

I recently purchased an AIM 1.0 Meter. It is running the latest software and I was wondering if this meter is capable of fully powering the LNB by itself or if i need to hook up the IRD to the meter as well. It is an SL3 with no multiswitch, HR54-500 and a 21 tuner LNB.

The only dealer who is listed in my area is not an authorized Directv retailer. Also, I have my reasons that I would never want anyone from that business near my house. Do I have any say as to who does the install for new service?

I had a service call scheduled for Friday, November 1 between 8-12. At 11:55 I received a call that someone would be here by 1. Finally at 3 PM a tech arrived. He said many called out because of the Dodger celebration. I was already upset because I had a contractor here who wanted to be here when th

Direct tv media share render changed to direct tv hr54R1 and again changed to direct tv hr 54 700. Why is that and also has open ports 80, 443, 8080, 9100, 631 has someone hacked into it

Red light on remote RC73 is constant on. not going out and the remote is not working

Can’t adjust volume on external speakers

I got a new remote and programmed it as told. The DirecTV works but the TV/volume etc don’t. I went through all codes along with trying to pick my model and it didn’t work. What do I do next?

On Oct. 30, the software on my HR24/100 DVR and my 2 H24/700 receivers was updated. Now whole home does not work. The H24's do not show a playlist or give the option to record a show. The whole home status says, "No Networked DVRs Found". I cannot find any release notes for the software updates 0xe7

Good morning. Long story, I called to cancel my Direct TV satellite a few weeks ago, and one day before it was set to cancel, my wife called and signed up for a new 2 year contract, including wireless "mini genie" clients and DVR (which we did not have before) even though every TV we have is next to