New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-8808
All
Question
4k
Is 4K programming available on everyday programming through the satellite, without the internet?
Question
314
16
0
Closed
recording problem post 2
Recording problem post 2, 2/22/24 Since I could not get a straight answer from support I thought of a way that might solve my TV series recording problem. My problem is when I selected a channel that was airing the Series (ION) the recordings were mostly from some Pay per View channel. Paying $2.99
Question
164
1
0
4k on Roku
I use the DirecTV app on a Roku that I have that is 4k and hooked to a 4k TV. My question is should I be able to stream the 4k channels on this system if I don't have one of the 4k genie clients on my account? It says I need to subscribe but can't find where when I sign into my account to sub to jus
Question
591
9
0
Pairing Yamaha soundbar with remote
I have a Yamaha yas101 soundbar the direct tv remote works for volume up and down but does not turn on or off soundbar. I have reached out to direct tv technician and he could not fix it any suggestions
Question
166
1
0
Replacing Genie Gen 2
A corner of my Genie has a small piece broken. It still works fine. Would a replacement be allowed for such?
Question
324
1
0
Rv box replacement
I have had an SD direct box in my RV for years. I recently received notification that I needed to upgrade to an HD box. I use a King Quest VQ 4800 portable dish. The description for this dish says…KING Quest Pro is fully automatic and works right out of the box with a compatible DIRECTV receiver for
Question
227
2
0
How to program my direct tv remote to my RCA ROKU TV
I have an 43 inch RCA Roku tv smart tv and I want to program my direct tv remote to it so that I can turn the volume up and down with it, but my tv model isn’t listed on there! RTRU4327-US Model
Question
310
2
0
TV intermittently turning off when watching DirecTV via satellite, but not when streaming other sources via Wi-Fi
We have a 3 year old LG OLED TV and a new Genie (old one replaced last week.) When watching with the Genie, the TV intermittently turns off, sometimes comes back on, usually not. When this happens, the remote doesn’t work, so we have to disconnect the power and then reboot. None of this happens when
Question
181
1
0
Remote Connection to Roku Onn
I wonder if my rc66 can connect to my roku on if can can you tell me how to do it
Question
9.5K
2
0
Recorded programs and internet data limits
When I press the red button on my DirecTV remote to record a TV program, where is the data stored (the data that constituted the TV program?) Years ago, the recorded data was stored on a DVR that was physically connected to the TV. Is the data stored on my Genie? Is it stored in the cloud? If it is
Question
220
3
0

