Satellite Equipment

My parents have a new DirectTV remote, I've spent an hour so far attempting to program the remote to turn the sound bar. I'm hoping you can provide some insight into problem. They have already ( at some previous point ) programmed the remote to control the Visio TV set. I have attempted to follow th

Hello, We have a resident at Camellia Place, 294 Rope Mill Rd., apt 215, Woodstock, GA 30188 who needs a technician to come and resolve his direct tv needs. It is not allowing him to view all his channels in conjunction to his ROKU. I called all five numbers given and nothing no help. I asked for a

Hi. I have a business account with 12 receivers, I am in the process of connecting all 12 to the internet to be able to use the Directv Business App. We got 4 of them connected easily with ethernet last night and I am able to control all 4 though the app that are green. How ever when I log into the

Since around 2018, I've had an HR54 hard-wired to a router. A few months ago, it lost the connection and refuses to reconnect, wired or wireless. DIRECTV technician replaced the unit today with another HR54 and he could not get the new unit to connect. We tried connecting directly to the router, mul

On my main TV I have a Gemini receiver. When watching TV it will occasionally just go black like it is off then about a minute later it goes back on without touching anything.

Broken dish replaced by DirecTV tech. He left it fully assembled, pole and all, by the trash bin. It won't fit, where can I dispose of it without objection?

I returned 6 pieces of older equipment when I disconnected my account. No Directv is saying one of the pieces of equipment is too old or not working and they are charging me $126.11 for it. They have sent it to collections because I refuse to pay for equipment that was working when i returned it. Wh

I've had the Gemini boxes since they came out earlier this year. A few months ago, we replaced our universal remotes in our theater with the Control4 Halo. It uses a controller and has IR flashers to control all devices. About a month ago, my Gemini started locking up 1-2 times a day. It is still pl

When using the Gemini microphone remote, the responses most often differ to "Try Saying ..." and go nowhere. Only occasionally do they work - like "go to Netflix". Should I be holding down the mic button longer, or less? Is there any particular procedure I should follow? I am a little older and I mi

I have a recording set for everyday (series recording) atv11 am everyday for tge price is right, I’ve had this for decades but today in my recording history it says “this episode was cancelled because it did not match your show type setting in the guide”. Can you tell me where i can fix this issue?