New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-11735
All
Question
Connecting a Vizio sound bar to my direct tv
I connected the hdmi cable to a Samsung smart tv plugged in the electric plug paired the Vizio sb to the audio from the remote setting. The power and volume responded from the direct tv remote but can’t get any sound from the bar. What step am I missing?
Question
1.6K
2
0
Gemini problems
Got a new wireless gemini box. DIRECTV channels work great and screen says connected to Wi-Fi. When I try to use the apps, all the apps say not connected to Wi-Fi. I then plug a Ethernet cable into the back and all the apps work great. Then when I go back to DIRECTV channels they won’t connect. What
Question
214
2
0
Download DVR recordings to a phone or laptop
Am I able to download DVR recordings to a phone or laptop?
Question
705
1
0
Setup for wifi comes up by itself
Wifi setup screen comes up by itself. The only way I can get off this screen is to do a reset or unplug the box. None of the controls on the remote will do anything. This has happened twice in the last week. I have no internet in the home
Question
153
2
0
Free backlit remote offer
Back in November I was offered a free remote. It was shipped via FedEx but they damaged the package and it was sent back. I've tried several times to find out if they're sending a replacement but DirecTV customer service just gives me the run around.
Question
186
1
0
Should I get a Deca for my Gemini unit?
I have recently installed a Gemini receiver as a replacement to a Genie in my basement. I have been running this unit as wireless but the connection is iffy. I have a Directv coax running to this location. How do I go about getting a Directv Deca unit to see if this will solve my problem? How much w
Question
340
8
0
Unable to program new Direct Tv remote to zvox sound bar
New remote is RC73 and programmed fine to Samsung TV and Direct TV DVR.
Question
314
1
0
Closed
Should I get a Deca for my Gemini unit?
I have recently installed a Gemini receiver as a replacement to a Genie in my basement. I have been running this unit as wireless but the connection is iffy. I have a Directv coax running to this location. How do I go about getting a Directv Deca unit to see if this will solve my problem? How much w
Question
79
0
0
OLD EQUIPMENT
How or where do I go to see about updating my old equipment (receivers) to current product line. Old HR-24's are giving us problems on a regular basis.
Question
201
4
0

