Satellite Equipment

We’ve had directv for years and in December we got the Gemini box. It was installed by a pro- not by me!! or Directv. The audio gets garbled- maybe 10 seconds- for almost every show. And today a new thing started— it has rebooted 3 times today- the picture goes black and takes about 20 seconds to co

I have had tech's out at least 4 times to do this upgrade. My dish is at the peak of my house. They look at it and say they can't go up there and leave. Something to do with can't get off the ladder policy. I'm 78 years old and can't replace it. Directv put it where it is 20 some years ago. Guess i

My mother in law has this remote RC82V and finds that the buttons are too small for her handle. Are there any big button remotes that are compatible with this remote control?

Hi, Recently I got the new Gemini box from Directv and added the box to the Genie 2. Before I used to have C41 wireless mini gini and had 0 disconnections. Since I got the Gemini, I've had about 16. It loses the connection to the Genie 2 and then reconnects back in about a minute. Does anyone experi

Getting acquiring guide message. I have rebooted using red button and it gets stuck here. Call customer service at 772.

I’ve had Direct TV for 5 yrs with no problems and yesterday I upgraded to the genie 2 wireless system. And its terrible. My TV has been freezing up about once an hour.

Got a new receiver today, after DirecTV tech setup the TV side, I then tried to set up a wireless connection between my Spectrum wireless network and this receiver, still can not do it. I've reset the network a few times, reboot spectrum modern and router as well, still, the receiver CAN see the net

I have old directv equipment and don’t have an account anymore and have never received instructions to return. What do I do with it.

Hello- when turning on the TV, our Gemini device will turn on and work for ~30 seconds, and then turn off. This will happen 3 or 4 times and then this issue stops. Has anyone experienced a similar issue? Using a Sony TV and HDMI 1 port

My genie box just stopped working yesterdayI unplugged both the Genie and the Gemini and rebooted both but the Genie has the Green light and a dimmer blue light, and I can get to the menu to check any settings.