Satellite Equipment

We had issues with both of our DVRs a few months ago, and DirecTV sent us two 13 year old rebuilt DVRs to replace them with. Since they have been installed, I have been getting "(DVR Name) has been disconnected from your home network. The playlist is no longer available" messages on our non-DVR rece

How do I get a label to return equipment back to Direct TV

While traveling recently our home Genie only recorded two weekly episodes of shows in the Series Manager and then stopped. So we lost end of season episodes. Isn't the Series Manager supposed to keep recording all the New episodes? Is there a toggle/setting somewhere to make sure it does? Cannot fin

I have a dual-band (2.4G and 5G) wireless router with 2 networks setup - one for the family devices and one for guests. The family WiFi passkey starts with a lower-case letter, which the HR44-700 claims is an "invalid character", and it makes no difference which letter I select on the DVR setup. How

We’ve had directv for years and in December we got the Gemini box. It was installed by a pro- not by me!! or Directv. The audio gets garbled- maybe 10 seconds- for almost every show. And today a new thing started— it has rebooted 3 times today- the picture goes black and takes about 20 seconds to co

I have had tech's out at least 4 times to do this upgrade. My dish is at the peak of my house. They look at it and say they can't go up there and leave. Something to do with can't get off the ladder policy. I'm 78 years old and can't replace it. Directv put it where it is 20 some years ago. Guess i

My mother in law has this remote RC82V and finds that the buttons are too small for her handle. Are there any big button remotes that are compatible with this remote control?

Hi, Recently I got the new Gemini box from Directv and added the box to the Genie 2. Before I used to have C41 wireless mini gini and had 0 disconnections. Since I got the Gemini, I've had about 16. It loses the connection to the Genie 2 and then reconnects back in about a minute. Does anyone experi

Getting acquiring guide message. I have rebooted using red button and it gets stuck here. Call customer service at 772.

I’ve had Direct TV for 5 yrs with no problems and yesterday I upgraded to the genie 2 wireless system. And its terrible. My TV has been freezing up about once an hour.