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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Required equipment upgrade or lose local channels.
I have had tech's out at least 4 times to do this upgrade. My dish is at the peak of my house. They look at it and say they can't go up there and leave. Something to do with can't get off the ladder policy. I'm 78 years old and can't replace it. Directv put it where it is 20 some years ago. Guess i
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704
5
Big button remotes compatible with RC82V
My mother in law has this remote RC82V and finds that the buttons are too small for her handle. Are there any big button remotes that are compatible with this remote control?
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190
2
0
Acquiring guide
Getting acquiring guide message. I have rebooted using red button and it gets stuck here. Call customer service at 772.
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2K
4
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TV is freezing up
I’ve had Direct TV for 5 yrs with no problems and yesterday I upgraded to the genie 2 wireless system. And its terrible. My TV has been freezing up about once an hour.
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250
3
0
Accepted Solution
direct tv receiver can't connect to my wireless network
Got a new receiver today, after DirecTV tech setup the TV side, I then tried to set up a wireless connection between my Spectrum wireless network and this receiver, still can not do it. I've reset the network a few times, reboot spectrum modern and router as well, still, the receiver CAN see the net
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3.5K
11
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Old equipment
I have old directv equipment and don’t have an account anymore and have never received instructions to return. What do I do with it.
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259
2
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Gemini device turning off
Hello- when turning on the TV, our Gemini device will turn on and work for ~30 seconds, and then turn off. This will happen 3 or 4 times and then this issue stops. Has anyone experienced a similar issue? Using a Sony TV and HDMI 1 port
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319
2
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BLUE LIGHT HELP
My genie box just stopped working yesterdayI unplugged both the Genie and the Gemini and rebooted both but the Genie has the Green light and a dimmer blue light, and I can get to the menu to check any settings.
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332
2
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Upgrade from SD to HD without DVR
We are required to upgrade from SD to HD. We don't want DVR service as well. We won't use it and don't want to pay for it. We are being told that all the Genie boxes come with DVR, and the service cannot be turned off. In researching, it seems the H25 box is HD, handles SWM and does not include DVR.
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1.1K
27
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Directv remote programing
I'm trying to pair the directv remote with a new TCL television. All the functions of the remote are working except the volume button on the remote. When I use the volumr bitton, a message appears telling me to pair the remote. This is what trhe instructioncs are: pressing the mute and select button
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237
6
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