
Streaming Account
Learn how to manage your Streaming account.
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Question
Upgrading Max to Ultimate Plan
Since I receive my Max subscription through my DirecTV Stream subscription, I am locked into the Ad Free plan (1080/no Dolby Atmos). There is currently no way to upgrade that plan, either through DirecTV or through Max. That needs to be fixed. It’s absurd that we are locked into a mid-level plan. Th
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496
2
Accepted Solution
No Gemini? Leaving DirecTV
I've been a DirecTV Stream customer for a few months now. I just found out about the Gemini Air device. It sounds like a much needed improvement to using Amazon FireTV to access to access the DirecTV stream. After chatting with customer (no)service. I learned that since I do not have a contract, I a
Question
4K
9
DirecTV Now Grandfathered Plans no longer honored?
Here is the message (BELOW) I received when I signed up. I just paid my last bill and it is now $123.98 Your statement below says keep your plan to keep on saving. How am I saving when I pay $ 123.98 and never missed a pmt since 2016/2017. The service was glitchy at the begining and I was courted to
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1.3K
9
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Sign up glitch on dtvs website
I’ve been trying for hours to sign up for a no contract stream account and last page where you enter credit card info and address keeps saying I must enter something into the optional apartment # suite # box even though it’s a house. And no matter what I put in that box it says wrong format. It will
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391
6
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Streaming Directv Account
Back on 10 October 2024, the Direct TV representative I worked with at the time, swore that I wouldn't be forced into a 2 year contract. This is the only reason why I signed up to begin with, if I would have known I was being forced into a 2 year contract I would have never agreed. My concern now is
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327
4
Accepted Solution
Switching from Directv to Directv Streaming.
Started approximately a month ago the process to switch from Directv Satellite to Directv Streaming. Have spoken with at least 7+ customer support employees attempting to get the streaming device delivered to my home with no luck. They have set up a new Streaming account, confirmed the order and alr
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559
4
Termination Fees
I originally signed up for the Direct Tv streaming service. I did not activate the account. I paid for 5 months before I realized they were deducting the monthly charge on my account. I then cancelled the service and then was charged the $400 fee. I do not feel that I owe any of these charges since
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846
6
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Expired Visa Card
I was sent a close dated Visa gift card that I was not able to use. I called DirectTv but they did not want to reach out and help. What would you recommend I do.
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181
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