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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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This Company is Full of Apologies but has ZERO Empathy

I used to be a proud DIRECTV customer - no more. I chatted with a DIRECTV representative twice today, as well as, one person purporting to be a manager. I was merely trying to get a two-day extension on my DIRECTV Stream bill. I have been a DIRECTV customer for well over 10 years and was provided wi

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263

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Refund requested for service not signed up for

Hello! We cancelled DirectTV service (through AT&T) when NFL Ticket went to YoutubeTV last fall. Beginning in November 2023 we started being charged $79.20 per month for streaming. Customer Service says we started this service online. We did not. This amount has been withdrawn every month since last

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297

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subscription offer

just subscribed to DTV stream thru Roku, there is NO mention of the initial 3 month discount and will be charged full price ($119) when my 5 day waiting period is over and NOT the $30 discount for 3 months....what gives?

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300

2

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Are there additional fees for adding a device?

I have DirecTV Stream and have the Gemini device that comes with the service. I'm interested in getting a Gemini Air to use with a second TV in my house. Will there be any additional fees (beyond the cost of the Gemini Air)? I've searched on the DirecTV site and this forum and can't find a clear ans

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5.3K

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Streaming with DirectTV

When I started with AT&T internet several years ago I was able to stream after I dropped Uverse. That went on for 2 years and then when they started charging me $15 a month I dropped DirectTV. I did not agree to the charge since I was paying for internet and owned the box that I used for streaming.

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275

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Att links to Direct TV account

I have had att fiber/internet for about 9 months. I have had Direct streaming longer. When I first started to Direct stream, my internet provider was someone else. For the first 9 months of att service I never had a problem accessing my account to preview/pay etc. About a week ago, when ever I click

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4.5K

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Unlink old legacy NFL ST account from AT&T

Hello, Support has been unable to help me with this and I’m hoping someone here knows the magic words I can regurgitate to find someone to help. I’ve spoken with the DAC team on both the satellite and stream side without success. The problem stems when I login to my AT&T account. I get an ID collisi

Question

401

4

Trying to set up account

I have been trying to sign up for DirecTv for a week now. I have created a login and password but everytime I try to select a package and set up payment I get a message "It's not you it's us. We are experiencing issues and logging you out. Please try again later. " I have tried to do a live chat twi

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316

5

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Switching from satellite to stream?

Been a satellite customer for going on 20 years, but getting tired of calling every year to get a discount added. We have the premier package and looking to switch to the same package on stream. Anyone had an issues or been happy after making the switch? Looks like stream I can put on more tvs while

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15.6K

6

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Home network

My child has changed our home network multiple times, not knowing what they were doing. I need to change it back.

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265

2

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NEED HELP?

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