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Direct stream via gemini and cant get local channels?

I am trying to connect a TV through the Gemini device and I can't get it to recognize my location. It connects but gives me my local channels from Florida when I am in NY. I made sure it was connected to my wifi and device is using that for location but it still doesn't work. Any ideas?

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1.2K

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Direct tv streams erased my compliant

DirecTV streams erase my complaint I've been a customer with these guys they increase my bill and my Internet bill without any information. Then all I asked was before one or two day grace period so I can pay my bill due to come in a hard times and they refuse I don't know how they're still open and

Question

314

7

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Closed

how to add an "add-on channel" to directv stream?

I have the Choice package. When I look at the channel lineup matrix, I see that some channels are listed as "add-on" channels, with a blue pricetag/dollar sign icon in the table. I assume that means I should be able to subscribe to that channel (for a fee) as a single add-on to my Choice lineup, rat

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1.5K

4

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Accepted Solution

Closed

How do I delete series recordings on Directv stream?

I can set series to record but cannot find how to cancel them? In the upcoming recordings, there isn't an option to stop recording a particular series.

Question

16.9K

13

Warranty replacement

I had a replacement Gemini device ordered during a tech call. When I checked the order details from an email link I noticed that three devices were in the order. I only need one. How do I remove two of them without canceling the entire order?

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223

1

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Directv stream Cloud DVR

I can’t access programs I recorded for the last 24 hours. Message says to try again later. im in north Fort Worth. Anyone else have same issue?

Question

283

1

0

Closed

refused refund

I had cancelled through a chat session and was told I was "all set" and wouldnt be charged anymore. I was charged again on Jan 14 2023. I did another chat which took way to long just to be told to call another number. So I called the billing number I assume it was. I was told by Misty that they didn

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829

7

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Closed

Why new customers get a better overall rate than existing customers

First, I completely understand promotions and trying to get new customers to use your product, however what I do not understand is why you would offer them a cheaper rate after the promotion is over than what an existing customer is paying. I have the xtra package. After a very nice promotion on a t

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1.8K

14

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User Id wont register

Every time I try to register the user id i keep getting an error message MSIDENTITY_009 and i have been trying to do this for two days now. I have chatted with support and they keep saying 48 hours can someone please help me or I will have to get rid of my Directv stream

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327

5

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Grace Period

If my payment method fails, how long do I have to update it before my services are suspended?

Question

2.5K

8

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