
Streaming Account
Learn how to manage your Streaming account.
140
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Question
Cancel account with one notification on the same day cancelling.
Direct Tv cancelled my account with just hours of a notification about the credit being expired and now because it is cancelled I have to chose another package with less channels and more money instead of allowing me to make the payment and continue with what I had. According to the customer service
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287
2
0
Can you have both a satellite and streaming account?
I have had Directv Genie in my RV for years as a full timer with the East coast feed. I would like to move to streaming and give up all the boxes, but based on some of the complaints, I do not want to lose any functionality that I now have and run from a Roku device. Is that even possible?
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680
4
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Cancelling a previously scheduled recording.
I want to record The Oscars, but when I hit record, it says “Can’t record. This program conflicts with other scheduled recordings.” I have previously set 60 Minutes to record. How do I cancel the recording of 60 Minutes?
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277
3
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Direct TV cancelled
I called ATT to cancel our ATT internet and DirecTV cable Feb 17th, 2024. The ATT Rep told me there is no pro-rating so if I wish I could continue ATT to its Feb 23 cycle and DirecTV to its March 2nd cycle. I said great, do that. (I forgot to ask about removing my cc on file and auto pay). The servi
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2K
5
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Service
I singed up for service January 26th 2024 and I was told by not only the employee helping me but also the manager of the store that I could cancel at any time. I went to cancel my service March 2nd. I was then informed that I had 14 days to cancel and since it is past that window I have to a cancela
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270
4
0
INSP channel 364
What the heck happened to my line-up? I was watching INSP channel 364 Wednesday and Thursday afternoon its not in my favorites or even in my Ultimate package? Don't they give a heads-up or refiguration warning? Paying X amount a month and don't want to add anymore streamers as getting nickel and dim
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3K
3
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Broken Relationship
I called today to cancel my service with Directv streaming. I have been with Directv streaming since 2020 and with Directv satellite-based service for 20 years before that. I am told I have to wait until the end of my billing cycle for the service to be cancelled which is another month away. This is
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475
7
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Will DirecTV Stream bring back the promotions that were offered a few weeks ago?
Currently, the only promotion on the DirecTV Stream site is the premium channels free for 3 months. Up until a few weeks ago, there was a promotion for: $25-$30 off for 2 or 3 months (approximately) DirecTV Sports Pack free for a month or 2 premium channels free for 3 months (approximately)Any chanc
Question
2.1K
12
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Terminating Starz and Max trials
I have been trying to cancel Starz and Max online and by calling the suggested telephone number. Neither are working. How do I do this? The deadline for Max is tomorrow.
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365
2
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