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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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Home Location Keeps Dropping Every Time IP Address Changes

Our internet IP address changes often. We have Windstream internet service. Direct TV Stream requires a static IP address, otherwise, our Home Location keeps dropping whenever the IP address for our internet changes. The problem this causes is we can only use two TV's at a time (rather than our thre

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1.1K

6

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What is error.code 8012

Can't sign my account

Question

574

3

0

Accepted Solution

Local channels

I spend winters in Tampa and would like to watch Tampa channels. I use Firestick and have not found a way to do that without changing my billing address. If I get an AT&T C71KW-400 DirecTV Now Osprey Android TV OTT Box Streaming Player, will I be able to change to Tampa stations without changing bil

Question

469

11

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Account suspension

Can i suspend my account for acout 3 months if i will be away from the country and resume when I get back without being charged?

Question

306

1

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Local Stations (how to change location)

Hello, I subscribed to DirecTv Stream for my father at his assisted living place in Hawaii. The thing is, it’s on my credit card with billing address which is in Colorado. So his local stations (ABC, CBS, NBC, FOX) are showing Colorado stations. I went to Settings, then Preferences, and tried to “ch

Question

1.9K

6

League pass channels

I have league pass on directv streaming. Will the channels show up the day the season starts? I don’t see the channels like I used to see them on directv satellite during non season (where there would be a message about no programming). It would be nice to watch the preseason games and I’m pretty su

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1.2K

6

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League pass

I have league pass on auto renew for directv stream.. It shows as an add on in my online account but not on my tv profile. I have uninstalled app and reinstalled. The channels don’t show up at all. Should I call technical?

Question

209

1

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Huge Price Increase!

I received an email on 10/5/23 that my subscription price will increase by $34 on 11/4/23! I switched from AT&T U-Verse to save money. I've only been with DirecTV for a few months. Unbelievable! I'm I alone?

Question

634

3

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DirecTV app not working on Apple TV with linked streaming and satellite accounts.

This is a known issue. The Directv stream app gets stuck on the choice between streaming and satellite for those users that have linked accounts (streaming and satellite). I've cancelled my satellite service completely, but it has yet to solve the problem. The instructions for "de-linking" account o

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1.1K

3

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New record for phone hold time

One hour 58 minutes. I've got the screen shot to prove it. Then it hung up without ever being answered. The phone system said at beginning of call wait time was one hour, it then later said 5 more minutes for about 30 minutes I tried to use the AI chat and it was frozen, prior to calling I also know

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369

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