
Streaming Account
Learn how to manage your Streaming account.
140
All
Question
Direct stream via gemini and cant get local channels?
I am trying to connect a TV through the Gemini device and I can't get it to recognize my location. It connects but gives me my local channels from Florida when I am in NY. I made sure it was connected to my wifi and device is using that for location but it still doesn't work. Any ideas?
Question
1.6K
20
0
Direct tv streams erased my compliant
DirecTV streams erase my complaint I've been a customer with these guys they increase my bill and my Internet bill without any information. Then all I asked was before one or two day grace period so I can pay my bill due to come in a hard times and they refuse I don't know how they're still open and
Question
430
7
0
Warranty replacement
I had a replacement Gemini device ordered during a tech call. When I checked the order details from an email link I noticed that three devices were in the order. I only need one. How do I remove two of them without canceling the entire order?
Question
276
1
0
Directv stream Cloud DVR
I can’t access programs I recorded for the last 24 hours. Message says to try again later. im in north Fort Worth. Anyone else have same issue?
Question
344
1
0
User Id wont register
Every time I try to register the user id i keep getting an error message MSIDENTITY_009 and i have been trying to do this for two days now. I have chatted with support and they keep saying 48 hours can someone please help me or I will have to get rid of my Directv stream
Question
406
5
0
Direct TV Satillite service
Can I discontinue my direct tv satellite service and just have a direct tv streaming service?
Question
437
2
0
Direct TV Stream
I have ATT Wireless. Is there a discounted price if I add Direct TV Stream? Also would I get MASN with Choice and will I be able watch Oriole games in Maryland?
Question
412
3
0
Issue with ESPN App on XUMO TV W/ DIRECTV login
I'm trying to log into the ESPN App for the first time on a new XUMO TV. When I go to espn.com/activate to authenticate with my DirecTV Stream login credentials, nothing happens on the TV, but it recognizes me as having logged in on the device (and I have tried logging in on an IPad, IPhone and a PC
Question
789
2
0
Charge for unnecessary equipment
I switched to Directv Stream last year and was told I was required to rent equipment to use the service. When I said I would just use the Roku, as was also suggested, I was told that it was still necessary to rent the equipment. I called back a few months later and again asked why I was paying for e
Question
355
2
0

