Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Streaming Account

Streaming Account

Learn how to manage your Streaming account.

805

(851)
Login help

I created an account and it accepted payment info. I went to login with the 100% correct info that I created the account with and it basically says nothing exists. Toll free line is closed and chat is not working right now. Not sure what to do?

Question

255

1

0

😞 Lost My Channels

I HAD THEM & NOW I DON’T I started service 9•25•2023 and had Ultimate package Directv Streaming Service, (282) Channels but now as of: 12•26•2023 I have only (163) Channels but Directv still thinks I should pay them the same amount of money for the service. They took away (120) Channels from my pack

Question

490

3

0

Password

I don't know password connected with Collins2021 network. Can I reset it?

Question

215

1

0

Billing

Why am I being told that direct tv streaming is billed in advance but ok web site says no and telling me it’s prepaid never heard of that

Question

1.1K

7

0

Closed

Cancellation actions unethical

Let me make sure I understand your cancellation policy. I’ve subscribed for several years. You send out a statement rates are increasing but not the amount. Then you activate a $15 or so increase and charge it a month in advance. When I see the charged amount, I immediately try to cancel the subscri

Question

986

12

0

Accepted Solution

Closed

One Account/Two Homes/Multiple Devices?

I'm exploring DirectTV Stream. I have a primary residence and a vacation house in another city (same state). In my primary home I have 4 TV's, each with dedicated AppleTV devices. In my vacation home I have 3 TV's, each with dedicated AppleTV devices. I'm not interested in multiple simultaneous stre

Question

17.8K

23

Direct TV

Direct TV Streaming service customer service is the worst. I'm moving and needed to cancel my service on the 5th of the month. I can't because I have autopay. I never signed up for autopay they did it automatically. I can cancel on the 5th but have to pay for the whole month. Or cancel on the 31th a

Question

496

6

0

Advanced Receiver Fee

I plan to sign up for Direct TV stream Choice Plan. Will I be required to pay a monthly Advanced Receiver Fee? Currently, that is reflected as $15.00/month. I will be streaming Direct TV via my amazon fire cube. Thank you

Question

1.1K

3

0

Closed

Account registration

I signed up for tv in store and and never registered the account. Will I still be billed when the BRE period is over? Or because I’ve never registered the account will it not trigger a charge?

Question

344

2

0

Care Code 201

Ok. so I was directed here from developer to post a question. I've done this multiple times before as well as many hours on the phone with tech support and multiple "Incident" numbers. Also, waiting multiple days like they asked while it was "Fixed". Well still not fixed and the problem is care code

Question

2.9K

9

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...