
Streaming Account
Learn how to manage your Streaming account.
200
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Question
Will DirecTV Stream bring back the promotions that were offered a few weeks ago?
Currently, the only promotion on the DirecTV Stream site is the premium channels free for 3 months. Up until a few weeks ago, there was a promotion for: $25-$30 off for 2 or 3 months (approximately) DirecTV Sports Pack free for a month or 2 premium channels free for 3 months (approximately)Any chanc
Question
2K
12
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Terminating Starz and Max trials
I have been trying to cancel Starz and Max online and by calling the suggested telephone number. Neither are working. How do I do this? The deadline for Max is tomorrow.
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355
2
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Accepted Solution
Device List is incorrect
I have two gemini boxes which I purchased from DTS. One is new and one is refurbished. I recently returned the refurbished box for replacement and received another refurbished box. When I go to my Overview on DTS under device management it only lists the one I purchased as new. My replacement does n
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430
10
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Worst customer service ever
I was never informed when I signed up for Directv Stream that I would be locked into a 2 year contract. Now in order for me to drop my streaming services, I would have to pay $360 in order to do so. Unbelievable, this is exactly why I avoided using them for over 2 years. Constantly calling to debate
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270
4
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Accepted Solution
I need to turn off search function on my autistic's son TV
My son has no concept of money. Direct TV has no way to turn off purchases. He likes to search, like on his computer and will rent or buy them without understanding he spent money. He can not do it on the computer because there is no linked account. Any solution?
Question
260
1
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Service suspended after just 2 days for non payment?
I got an email notice yesterday (Jan 15) that my payment (Jan 13) didn't go through this month. And when I turned on my DirecTV stream today (Jan 16) it said service would be suspended within 24 hours if I didn't update the payment method. I tried talking to chat support and he just kept saying "pay
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1.2K
6
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Closed
Bad request
When I try to enter in my account I receive a message bad request. What can I do to access to my account ?
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740
7
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Escalations
I need to speak with someone at a higher level than customer care. Since day one I have not been give accurate information and this is the reason I left xfinity.
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225
1
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Directv Optons
I have DIRECTV satellite for over 20 years and do not want to pay for it anymore since I moved to streaming. Directv stream is working on Roku. Do I need DirectTV account to have Directv stream?
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656
8
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