
Streaming Account
Learn how to manage your Streaming account.
200
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Question
Trying to set up account
I have been trying to sign up for DirecTv for a week now. I have created a login and password but everytime I try to select a package and set up payment I get a message "It's not you it's us. We are experiencing issues and logging you out. Please try again later. " I have tried to do a live chat twi
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400
5
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Home network
My child has changed our home network multiple times, not knowing what they were doing. I need to change it back.
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320
2
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How do you input password with it showing before you press continue
when I put the Passord and press continue it says wrong password. how can you get it to show
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300
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Accepted Solution
Closed
$200 gift card
I switched from Hulu Live TV to DirecTV. I was wondering when I will get my gift card? I never received email.
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2.1K
10
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MSIDENTITY_009 Error trying to register new account
I signed up for a fiber/Directv bundle through AT&T today. When I click on the "Register" button in the email I received from Directv it takes me to a web page that says "something went wrong". When I go through the process to create a new userid, I provide the zip code, phone number, and email asso
Question
537
3
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Highly Disappointed
I am writing to bring to your attention a critical issue stemming from the recent data breach involving AT&T, affecting my DirecTV services and financial stability. As a valued customer, I am deeply concerned about the lack of resolution and the punitive measures I am facing as a result of circumsta
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1.4K
7
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Why Is The Sports Pak The One Add-On One Cannot Remove For Oneself On The Website?
Why does DTS choose to make it necessary to call customer service to get it removed?
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476
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iPad suddenly required password
In the middle of the night my wife's iPad suddenly stopped streaming and required her to enter a password. She copied and pasted the correct password from our password manager but no luck. She's prompted to reset her password with error code 202. We have 3 samsung TVs and my iPad still running direc
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327
7
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Can't log in to Directv Stream--won't accept ID/Password
I got a new tv and downloaded the DirecTV Stream app. But when I try to log in, it tells me my ID or Password is wrong. I went to directv.com/AccountOverview but I can't log in there either. Then it takes me to the AT&T website and says Oops! your trying to log in to AT&T instead of Directv. I tried
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1.1K
5
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Is there a way to see if someone else is watching my service
I received a message that there can only be 2 streaming out of my home area
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490
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