
Streaming Account
Learn how to manage your Streaming account.
200
All
Question
Over 4hours on hold
Our streaming went out, we've done all the trouble shooting including confirming our connection was good and sufficient. We are instructed to call Directv, but yesterday we were on hold for 2hrs, this morning 2hrs and I'm now on hold. That's well over 4hrs of waiting and still have not been able to
Question
301
2
0
Canceling direct tv stream
Is it possible to speak to someone who actually speaks English? I have called numerous times and each time English is always an issue and trying to get them to understand basic words like “cancel” is impossible to communicate. I have called for the past 3 months and still have not been able to actua
Question
371
1
0
Says I have no subscription
My DirectTV stream says I do not have an active subscription but I do. The tech on phone said he could see my subscription was active and promised to call me back after he talked to his manager. Its been 5 hours. Anyone else experience this?
Question
1.7K
7
0
Add existing Max account to Directv Stream
I have DirecTV Stream with the Max and Cinemax bundle. Is it possible for me to link my existing Max acct (acquired before DTV Stream) to DirecTV Stream?
Question
490
1
0
Payment and billing lies
I asked repeatedly if my bill would be increased and they ensured me it wouldn’t with direct stream and sure enough three months later my bill is higher and they won’t do anything about it.
Question
297
2
0
ENTERING MY PASSWORD AND USERNAME CORECTLY BUT THE STREAMING DEVICE SAYS WRONG PASSOWRD OR USERNAME.
ENTERING MY PASSWORD AND USERNAME CORECTLY BUT THE STREAMING DEVICE SAYS WRONG PASSOWRD OR USERNAME. I AM STILL OAKY ON TWO OF MY TVS BUT MY ONE TV AND THE CAMPER TV WONT SIGN IN ANYMORE.
Question
1.3K
19
0
MLB Postseason/World Series
I live in an area too far from any major city to be able to receive OTA signals. Literally the only reason I pay money to DirecTV is to be able to watch the MLB Postseason and World Series, primarily on FOX, which is blacked out on both DirecTV and the Fox Sports app due to money grubbing by both Di
Question
507
2
0
Self-Service For Removing Add-Ons
In either the mobile app or the website, DirecTV Stream does not provide a method for removing add-ons. One has to CALL DirecTV Customer Service to accomplish this. This wastes THEIR time as well as OURS. It would seem to behoove DirecTV Stream to implement a process by which a customer could do thi
Question
1.2K
6
0
Closed
Condo and Direct TV stream
I'm in charged of communications in my condo of 72 units , we are moving towards direct TV streaming , we love the quality and programing, i understand we can share streaming accounts to reduce cost, How many Direct TV stream accounts will we need for 72 unit, thanks
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1.4K
10
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