
Streaming Account
Learn how to manage your Streaming account.
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Billing
Why am I being told that direct tv streaming is billed in advance but ok web site says no and telling me it’s prepaid never heard of that
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1.3K
7
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Direct TV
Direct TV Streaming service customer service is the worst. I'm moving and needed to cancel my service on the 5th of the month. I can't because I have autopay. I never signed up for autopay they did it automatically. I can cancel on the 5th but have to pay for the whole month. Or cancel on the 31th a
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556
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Advanced Receiver Fee
I plan to sign up for Direct TV stream Choice Plan. Will I be required to pay a monthly Advanced Receiver Fee? Currently, that is reflected as $15.00/month. I will be streaming Direct TV via my amazon fire cube. Thank you
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1.2K
3
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Care Code 201
Ok. so I was directed here from developer to post a question. I've done this multiple times before as well as many hours on the phone with tech support and multiple "Incident" numbers. Also, waiting multiple days like they asked while it was "Fixed". Well still not fixed and the problem is care code
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3.2K
9
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Closed
care code 201
Updated: I got a message to go on and post to either FB, Insta, Twitter or in Directv community forums and all that I can do there is post the same thing and not get any type of response....What I really need is someone to contact me via email or phone(Both of which are listed in numerous places thr
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5.2K
1
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paramount + with showtime rebranding
If You get showtime now, will you get the new branded name automatically, and can use the paramount + app, or will we need to do something else. Seeing as how my bill went up twice in one year, first $5 then $11, I'd hate to think the price I pay will remain the same, but without showtime.
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544
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I need to change date for autopay
I only paid the 3 rd Wednesday and my bill is due the 12 th
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654
3
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Refund of holding fee
On Nov fifth I tried to sign up for the free trial using both of these email addresses but I got an error message. Unknown to me I was charged the $30 holding fee both these times. I know it said I should get the refund of this with 3-5 business days but I still have not received same. I spoke to an
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430
1
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iPhone 13 wifi/ dirctv/gemini.air
I have made accounts for all sites needed to install and items and need to know what my usernames & passwords are for all sites I have to use and if possible make 1 site for everything and if any agent try’s selling me (Edited per community guidelines) again I’ll burn it all nothing works fix this
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252
1
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Closed
Charged too early
I just hooked up to Direct Stream yesterday. Today I was charged for a full month. Overdrew my bank and They don’t care, I’m having to deal with paying an overdraft charge. I’ll get my money back in about 5 days…..What a joke! And I didn’t get the full free trial, they instantly cut off my service.
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461
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