Welcome to the DIRECTV Community Forums

Connect with users, ask questions, and find answers!

Streaming Account

Streaming Account

Learn how to manage your Streaming account.

805

(850)
Can't seem to cancel this subscription...

I am trying to cancel this subscription. The difficulty I am having just with this process makes me want to never want to use your services again. Your website won't allow me to view my account to cancel. You have no customer support email, and I have seen several different hours of operation listed

Question

225

2

0

Accepted Solution

Unable to sign in to Directv stream / never ending loop.

Im completely lost. I work in IT and have never been this stumped. I have ATT Fiber and just switched from DirecTV to DirecTV Stream. I am unable to access DirecTV Stream because it will constantly try to either 1) Take me to my DirecTV standard account or 2) If I do try to log into DirecTV Stream s

Question

9.2K

31

0

DirectTV Stream keeps adding "add-on" services each month - how do I block?

In the last six months I received a series of emails sent around midnight - 2:00 from DirectTv stream confirming "add-on" services such as HBO, cinemax etc. I have not been adding these services. I have called DirectTv Stream 5 times to have the charges reversed and cancelled. Yet this still keeps h

Question

362

5

0

Billing

After I login to my account and then click on account it says access denied or if I try to go to Help center it says access denied. Don't know what to do???need to change credit card info. Thanks Jerry

Question

198

2

0

Closed

Billing

Still no luck? Jerry

Question

155

1

0

Accepted Solution

Watching live tv

I accidentally switched my service to just streaming and cannot figure out how I can just turn the tv on and watch my regular shows. I can’t find a customer service number that will let me speak to a real person. I can’t figure out how to access my “unlimited dvr” shows that I have scheduled. I just

Question

373

12

0

Bally Sports Midwest

Can I change area for Bally sports

Question

298

3

0

HBO Channels with the Directv ttream Choice Package

I have the Directv Stream Choice Package. It shows in my account package the HBO Channels are included on the base packages including Choice. Unable to get these channels. Even when you go down to add on premiums it shows HBO is already included in my package!

Question

228

1

0

price increase again

I have been an AT&T customer since the early 2000s. We have ALL our services with AT&T: TV, internet, land line, 3 mobile phone lines (and phones purchased from AT&T). In September I spoke with a customer loyalty/customer retention representative because my UVerse service was increasing again. I was

Question

405

10

0

Reset password

How do i reset my password

Question

334

1

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...