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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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Grandfathered Go Big discount now only $20 instead of the promised $25???

I've been with DTV stream since the very beginning when it was AT&T. My Go Big package initially cost $35/month and it was my understanding that as long as I kept my package I would always receive a $25/month discount vs the same or comparable package rate offered to new customers. With the latest p

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3.6K

13

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Direct tv stream cancelling the serrvice

We signed up w direct tv when we started service w AT&T. We never were told we have to purchase the box. We were told we can cancel anytime too. The very first week we had your service you cancelled CBS. So we have made numerous calls and a chat box for 3 weeks. We got the bill and paid it. I finall

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545

1

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Can't access Directv Steam Account and $10 for Unlimited DVR

I have two problems with my Directv Stream service (created two days ago). 1. Whenever I log in and try to access account overiew, it just keeps redirecting over and over. The actual steaming service works fine but I can't get to the account details. I previously had DirecTV about 6 years ago but ha

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299

4

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Accepted Solution

Cannot Log into Direct TV Stream

I can log into DTVS on My I-Pad and I-Phone but cannot log in on My 2 Samsung TV's or My LG TV. I get the following error message. "Hmm... That isn't the ID you set up for this service. Try signing in with another ID. Care Code:205.4" Customer service was no help and I was disconnected while being t

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231

3

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Sick of Bots & No Service During Off-Hours

Have companies gotten lazy or what? People watch TV during all kinds of hours and it isn't fair that support isn't 24 hours a day. For all the money DirecTV Streaming charges, they can afford to put support back where it was before they had the pandemic excuse. Stop short-changing Americans who are

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261

5

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Why do I have to Sign in to my account everyday

Lately each day I have to log in to my DIRECTV account. I use Directtv for live tb as well as steaming I run it on my Samsung Smartt Tv.

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471

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Lost my discount for my original DirecTV NOW "Go Big" Plan but no one can tell me why.

I'm an original DirecTV NOW subscriber still with the "Go Big" plan. Last month I received the price increase letter w/ pricing link. My package was set to go to $89.99. I was charged $114.99 today instead. Customer service said my discount expired even though I'm still on my OG "Go Big" plan. My ac

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223

2

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Samsung Tv DirectTv log on error

Constantly having to login in every time i turn on the television. I know this is a know issue and was wondering when you will be updating your app to auto log on? Thanks.

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189

1

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New address

Do I lose my current recordings?

Question

204

3

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enlarging subtitles with DTV Stream

I access DTV Stream via a Samsung TV. I do not have a DTV Steam box, nor a remote. I cannot find how to access settings that allow one to change how subtitles appear while watching a show/movie... Netflix, Roku have such options that allow one to enlarge, change the color of the text, the font.... D

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626

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