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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

200

(308)
Sign In Issues on WIFI

When I try to sign in to my DirecTV Stream account or app while on WI-FI I receive an error telling me I’m not connected to a network. When I switch to cellular data I can sign in. Then I reconnect to WI-FI and I can watch TV on the app.

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303

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Accepted Solution

How to block purchases

I don't want my children to be able to buy or rent movies. How do I block purchases?

Question

2.8K

6

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Your payment did not go through but it did!

So for 3 days I chatted numerous times and called once. My directv stream account says payment did not go through. Yet it is on my bank statement. I called my bank they verified it. They emailed my june statement and what do you know 6/01 directv and 6/30 directv. Both June charges are there and cle

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2.3K

13

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NBC & FOX

Why am I not able to see NBC and FOX? I need those channels. They are my local channels.

Question

606

4

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Multiple Accounts / Same Credit Card

I would like to setup multiple DirecTV Stream accounts, but use the same credit card. When I try to create a new account place a new order, I get an error saying the credit card is already in use on another account. I am however, able to do this on the satellite side of DirecTV. Is there a way the b

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536

4

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nexstar agreement

Will I receive a credit on my bill for the unavailable Nexstar stations? I assume no fees are being paid to Nexstar during this disagreement.

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476

3

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Live a Little to Entertainment package

They aren’t letting grandfather customers switch to the new plan for the online listed prices. I guess I just use a different email when signing up for the new package? Anyone knows if this works?

Question

671

2

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Logging out of all direct tv stream devices

Hey I’ve had DIRECTV stream since it was AT&T stream and I have over the years(including an ex girlfriend) logged into devices that I’m nowhere near anymore. I tried to use the account overview/devices route but it either wants to sell me new devices or an “502 bad gateway” error code appears. Help

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11.4K

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Looping redirecting when signing into DTV account

Looping redirecting when signing into DTV Stream When I try to Sign in, I keep getting redirecting (nonstop). I can watch DTV Stream with no problems but can not see my account. I've moved and need to change my service address. Thanks.

Question

364

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Military discount

Why does DIRECTV not offer a military/ veterans discount? AT&T does one for the wireless and landlines. I’m sure that would attract more subscribers if they did offer it

Question

378

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NEED HELP?

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