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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

805

(850)
directv stream app

how do i delete it from my tv

Question

108

1

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Unauthorized use

Someone has access to my DTV Stream account. I am trying to stop them from using it. How can I kick them off. Should I just cancel my account.

Question

165

1

0

Two locations with one account?

Hello, my husband lives 30 miles from our home at a Veterans Home for disabled veterans. We each have one TV and our current streaming provider is requiring us to have two accounts which our budget can not support. If I switch to AT&T Directv Streaming with two boxes can this be done under one accou

Question

162

3

0

Cancellation of service never received

I thought your streaming service would work for me. However, it has been a nightmare. I have never received any service, with or without boxes & now your company wants to charge a cancellation fee & not refund the money I paid when I received nothing in return. I have filed a complaint with the Bett

Question

137

1

0

Logged in online and trying to sign out of devices

I’m logged into my account online and trying to locate a way to sign out of devices. The app isn’t allowing me to click sign out at an AirBnB. I don’t want to leave tomorrow with it signed in. I’ve changed the password but it’s still logged in as me and accessible.

Question

250

2

0

HBO Max won't work, expired

Hbo max says my subscriptions expired despite being a part of my unlimited package. The mobile app just loops when I try to look at movies wanting me to choose a plan, restore purchase or tap here if I'm already subscribed. I've had this package for years.

Question

130

1

0

Multiple User Experience Question

Can I connect more then one person to my account to differentiate my user experience?

Question

123

0

0

Billing

Why is a $92.00 charge to my bank account when I canceled back in June of this year. And where can I go to remove my personal bank info?

Question

118

1

0

Stream Box Issues

Just received my Living Room replacement box to replace defective box with same exact issues happening again. Have a 2 year old high end 65" Samsung 4K TV. I have been trying to make a change in Settings on my DirecTV Stream box under Display Settings that show a toggle for Off/ON HDR. It defaults t

Question

214

5

0

device issue

I have had two extended chats with agents online so that they could correct my account that shows 3 devices even though I only have 2. Both times the agents said it would be fixed and it still is not. Transcript of latest conversation is copied below. Ruby (13:25:55 EST) : I can see that you have 3

Question

177

9

0

NEED HELP?

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