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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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Promotion not added for new services

I started DirecTV Stream services on December 18, 2021. It states if you look on DirecTV Stream website for the ULTIMATE package it clearly says you get 4 premium packages FREE for 3 Months. I have yet to see them on my guide. I've called and they tell me to give it 3-5 days and I'll receive an emai

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165

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Sharing my account

My service allows up to 20 streams at my location and three others at other locations. If I allow access to my account to someone not in my location, do I need to give them a box or can they just download and use the app?

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1.1K

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Received a voicemail stating that my account is qualified for 50%

Received a voicemail stating that my account is qualified for 50% off. Was that a scam call?

Question

166

3

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contract

why pay for equipment

Question

380

15

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Change home address

I am not able to change n6 home address in the ATT app

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285

3

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3 days with Direct TV Stream, and my personal information is already leaked

Hello all, just signed up with DirectTV Stream 3 days ago, and my account info has already been leaked. I received a call from 833-676-2550 saying "You AT&T Direct TV existing account is qualified for 50% off... call us back at 833-676-2550" for details." I called back, and was offered a great 50% d

Question

425

9

Accepted Solution

Promotional Telephone Calls

Keep receiving calls telling me my account is entitled to a 50% off promotion. Different call back numbers are left. Is this a legitimate promotion or some type identity scam?

Question

176

2

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Question I know the answer to but I’ll ask anyway.

I ordered over the phone with a guy one year ago and entered into a two year deal. I told him I didn’t want a contract and he told me of the price savings and I ok’d it. Before I did I asked him maybe five times. Now this price won’t change for two years. Yes sir it is the price. The second he got m

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136

1

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AT&T DirectTV

I'm being contacted from AT&T Direct TV w an offer to pay my DirectTV in advance for 1 year at 50% of my current price. Is this a scam?

Question

210

7

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Can't log on even with the ID they just sent me & newly created password!

I have two AT&T boxes, which now are DirectTV boxes. I go to the website to make changes, but it tells me my user ID is wrong. So I asked it to send me my user ID, which it does (example, JoeBlow). Actually, it sends me 3 IDs: JoeBlow, Blow57913, and JoeBlow@email.com. So I try to sign in with JoeBl

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160

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