
Streaming Account
Learn how to manage your Streaming account.
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All
Question
Logging into DirectTV Stream App
After I log in to the app, I get “Subscription required” every time. I’ve tried multiple times; even went the forgot User ID and password route but can’t get past that. I have a subscription in which I pay $95 a month. I can use the service on my Apple TV but ever since I got a new phone and downloa
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485
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Beta User who had promo removed in 2021
Has anyone else been a subscriber since the Beta days of DirecTV Now in 2017? If so, was your credit removed? As an AT&T cell phone and home internet subscriber, I was provided a special price as a Beta tester. It was $25/month on the "Just Right" Package. Originally, it was $45, but being an AT&T c
Question
493
17
Refund from direct tv streaming
I called in dec not to start my service till I got internet with century link and deal with my past cable company. But you did not listen. I got a bill on credit card because you did only auto pay. I got a 107.00 bill on credit card and you gave me (Edited per community guidelines) stories. I told y
Question
260
3
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Error code 8013 from Dtvstream app
We are away from our home. When using the iOS app we are asked to login. Get the message subscription required code 8013. Logging into our account for billing purposes works and it shows we have an active subscription. We just want to set a program to record. Does DTV stream not work outside your ho
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888
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Error message on apps
Why do I get error message trying to watch shows on apps such as CBS and TLC. I am unable to watch shows that I used to watch before.
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144
6
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HBO channels
Have HBO max with DIRECTV stream. No HBO channels 501? Looking for live HBO
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196
2
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New customer help unlimited cloud
Anyone here a new customer?? I signed up on 2/13/22, was told unlimited cloud but it’s showing only 20 hours. I’ve spoken to about 6 people and no one can help and actually last person said the site was incorrect and it was never offered!!!
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196
4
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Change DIRECTV stream plan
I noticed that my subscription fee increased $65 to $75. I would like to know why and would like to change plan To basic $65.
Question
311
2
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Pay bill
Auto pay was declined how do you make a payment. Customer Service keeps telling me to update payment I have and still no payment has been processed.
Question
174
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