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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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New customer help unlimited cloud

Anyone here a new customer?? I signed up on 2/13/22, was told unlimited cloud but it’s showing only 20 hours. I’ve spoken to about 6 people and no one can help and actually last person said the site was incorrect and it was never offered!!!

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Change DIRECTV stream plan

I noticed that my subscription fee increased $65 to $75. I would like to know why and would like to change plan To basic $65.

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315

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Pay bill

Auto pay was declined how do you make a payment. Customer Service keeps telling me to update payment I have and still no payment has been processed.

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175

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Monthly payments

Initially when I purchased this streaming service I was told that my package which is the same since would've remained the same amount each month. I have watched it being increased several times since then, from$45 to now $85, I'm not pleased, it seem like customers are being bamboozled because we h

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150

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Accepted Solution

Status of DVR recordings if I change plans

If I have less than 20 hours on my DVR will they remain in my DVR files if I move from the unlimited plan to 20 hour plan. Likewise, if I move from the 20 hour plan to the unlimited will existing DVR shows remain in my recorded shows? Thanks

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As an ATT employee, what are my subscription choices/prices after Direct TV is spun off?

As an ATT employee, what are my subscription choices/prices after Direct TV is spun off?

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320

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Charges for Streaming Devices

I returned 3 Streaming Devices in October 2021. I have a receipt showing that the devices were received (date and time stamped). They were returned because none of them worked and I have never used them. I have been charged for these devices every month since October 2021. I have to call every month

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209

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Accepted Solution

I have both DIRECTV Satellite & Stream and cannot log into DirecTV Stream on my smart TV or ROKU

I currently have both DIRECTV Satellite and DirecTV Stream. Both service show up with the same account login. I have called support multiple times and the problem is still not resolved. I need to setup a separate UserID for my DirecTV Stream account. Cancelling my satellite service before getting my

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Directtv Stream Subscription Cost

I have been receiving phone calls (let go to voicemail) saying that I am eligible for the streaming service at 50% off. Is this true or a scam?

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NEED HELP?

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