Streaming Setup & Equipment

Receiving this message when I go to sign in. And I have Direct TV Stream.

Remote is flashing to blue lights and will not control the television at all. It will not allow us to go to the home screen or change the channel.

My Directv remote will turn tv and direct box off, works volume and channel change, but will not turn on TV or box. Once I turn on with Samsung remote, the directv box will turn off after a few minutes and the tv will remain on. At this point, I can turn the box back on with the directv remote. Dire

Just went from Cox to DirecTV and my DirecTV remote turns off the box, the TV it adjusts the sound and changes channels however, it will not turn on the box or the TV. I spent over 1 1/2 hours on phone with DirecTV trouble shooting and have had Samsung look at my TV setups, but still have the same i

I just got a receiver box, and connected to TV, turned it on, and at the network selection screen. But the remote doesn’t get recognized by the receiver. (I ensured that the slip was removed and batteries are inserted correctly) I see blue light on the top of the remote blinking, while the receiver

How long does it take to download updates on a newly installed Gemini box. I am a first time new customer to DIRECTV streaming

I am trying to set up my Genie device for streaming. I get to the updates section and I see that updates are being downloaded. When the blue line gets to the end, it sits forever and never goes any further. I let the downloads go for over an hour, but nothing further happened. I have reset my device

I've had U-Verse for years & the price has steadily gone up every year. I have the U200 package. I'm now paying well over $200 a month. I'm curious about the Directv stream. It seems that if I go this route, I'll be losing a lot of channels that I watch, but now it's become a matter of economics. I

Since I switched from DirecTV satellite to streaming, is there still a need to keep my satellite dish connected to my home or can I disconnect it?

I tried several times and settings to try connect the directv optical output to my Denon receiver. I just switch from Xfinity to Directv, so I know my receiver can handle optical audio. But no luck so far. I called support and the person claims I can't hook the optical audio to a receiver. Which Mak