Streaming Setup & Equipment

I would like to confirm that DirecTV Stream still allows a total of 20 physical Gemini devices in one account/household? On a previous post from Juan (DirecTV Community Specialist), he indicated the you can order up to 6 devices at a time (per order), up to a total of 20 devices. Today I just spoke

If I switch from DTV Satellite to DTV Stream can I still buy Gemini stream boxes? I’m trying to avoid Advanced receiver fees and reigional sports fees and DTV stream still says RSN’s are included at no extra charge and no advanced receiver fees. But I can I get the box? I don’t see it offered when s

Receiving this message when I go to sign in. And I have Direct TV Stream.

Remote is flashing to blue lights and will not control the television at all. It will not allow us to go to the home screen or change the channel.

Recently we changed from U-verse to DirecTV Streaming. All has been going well until today when, for no reason, my remote will no longer control the volume on my TV. I tried to rerun the on screen remote setup and, sure enough, it failed during the volume portion. Is there a way to reset the remote

My Directv remote will turn tv and direct box off, works volume and channel change, but will not turn on TV or box. Once I turn on with Samsung remote, the directv box will turn off after a few minutes and the tv will remain on. At this point, I can turn the box back on with the directv remote. Dire

Just went from Cox to DirecTV and my DirecTV remote turns off the box, the TV it adjusts the sound and changes channels however, it will not turn on the box or the TV. I spent over 1 1/2 hours on phone with DirecTV trouble shooting and have had Samsung look at my TV setups, but still have the same i

I just got a receiver box, and connected to TV, turned it on, and at the network selection screen. But the remote doesn’t get recognized by the receiver. (I ensured that the slip was removed and batteries are inserted correctly) I see blue light on the top of the remote blinking, while the receiver

How long does it take to download updates on a newly installed Gemini box. I am a first time new customer to DIRECTV streaming

I am trying to set up my Genie device for streaming. I get to the updates section and I see that updates are being downloaded. When the blue line gets to the end, it sits forever and never goes any further. I let the downloads go for over an hour, but nothing further happened. I have reset my device