
Streaming Setup & Equipment
Help for activating and setting up your streaming experience.
662
All
Question
return of equipment no longer needed but still keeping Directv
I need to return one of the 3 devices that I initially received. We started our service when it was still AT&T. I just need to return 1 of the 3 devices as we no longer need it and am getting charged for it.
Question
521
5
0
Is my refurbished DirecTVStream box locked to my userid/password
I purchased a refurbished DirecTVStream box as a spare directly from DirecTV. During the setup process it automatically logged into my account. Does this mean this box is forever locked to my account only? If needed can this box be disassociated from my account in the future? If I login to my DirecT
Question
247
2
0
Accepted Solution
Remote control for directv stream
Is there a remote that you can use for directv stream that has numbers to allow you to change channel by punching in the digits?
Question
330
1
0
USB WIFI Booster
Will a USB Booster also help boost the power of a DirecTV Box? Our LG TV keeps cutting out and we miss all or parts of every program.
Question
852
3
0
DIRECTV help
We had an issue with the Apps (it was taking a long time to pull up, then just going back to the DIRECTV screen) and called for help. The representative was very helpful, professional and patient. We had to reset the box and then needed to call again to get help to reprogram the remote to pair with
Question
236
1
ATT device issue with some apps
Is there a way to kill and restart apps running on the Directv stream device from ATT? MLB doesn’t update each morning and I have to either sign out of MLB and back in, or reboot the device. Other apps are sometimes frozen and I again need to reboot the whole device.
Question
160
1
0
power button problem with Toshiba tv
Followed your directions for pairing remote to Toshiba TV. Zero volume was an excellent suggestion. Everything is working except the "power" button. My TV screen says "not available" when I try to power off.
Question
180
1
0
Muting and volume control
My systems works perfectly except I cannot get remote to control volume or mute. It works fine when I set it up, but when I shut off powered and the report it does not control volume or mute again
Question
140
1
0
Streaming remote is old school, like from the 70s
I’m quitting direct tv (formerly att tv) because of the remote. Has none of the features that every other tv remote has had for the past 25 years. Using it is beyond frustrating. No caption on and off button. Missing so many features. I’m always hitting Prev instead of FF because the layout is awful
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183
4
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