U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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Returned Equipment emails

I received 2 emails for the same piece of equipment. I returned 2 pieces through UPS and have their confirmation letter with serial numbers, etc. Why 2 emails for the same piece and where is confirmation of the other?

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121

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UVerse app not working, HELP

The UVerse app on my Firestick is no longer letting me login. I keep getting error authenticating. I have tried both my personal log in and my ATT email log in, neither work. I have uninstalled and reinstalled the app twice and restarted the Firestick as well. All to no avail. I also tried logging o

Question

352

7

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closed account balance

Good Afternoon- I had an account a couple of years ago. I thought it was satisfied; however, I ran my credit report and saw that there is a balance of $88. I reached out to the collector it is placed with. They were not willing to provide me with documentation of the debt or a receipt of payment s

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46

2

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U-verse mobile app temporarily unavailable

Trying to log onto my U-verse mobile app, I get the words “temporarily unavailable.” I have tried every recommended fix. Get this message on 3 different devices.  Just reinstalled the app.  No luck.  I know from experience that a some point, I will be able to get back on it.  It

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420

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PLEASE IMPLEMENT SPECIAL RATES FOR SUPER SENIOR CITIZENS THAT ARE 75YRS AND OLDER

Please implement special rates for super Seniors (75yrs and up). I talked my mother into ATT because we have it and now her rates have     hiked to over $235 monthly for home phone, internet and tv.  We called to request it be lowered back to what she was paying $178 and were told th

Question

135

3

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bill for receiver

I received a bill for a receiver ATT says I did not return.....the note says "Receiver not returned." I have the USPS Store shipping confirmation label. $150 bill for an item I can prove I returned.

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64

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At&t dug up yard and broke sprinkler system

AT&T dug up my neighbor’s yard to install fiber. Unfortunately they broker the sprinkler system as well and have not done any repairs. Please help!!!

Question

128

1

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Closed

2 year contract

if i sign the year tv contract with ATT last year Jan 20 choice packaging and cancel the early what shoud be the ETF i thought it was $10 a month for unused monthe they are asking $15 now where i can find anything on my acccount since ATT is now Direct Stream

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90

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Accepted Solution

Official Solution

AT&T Reward Card

My card expired prior to use. What can I do to get the value of it on my account or otherwise?

Question

3.1K

4

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On Demand move did not work

We rented the movie, 'Lincoln' on 12/18/21. Could not get the audio to match up with the video.  Tried several times with no success.  Could not watch the move.  Would like the $4 charge to be credited.

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61

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