U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

1.1K

(1233)
Poor customer service

AT&T lacks with their customer service. Do not trust anything they say. I recently started renting in a community that only has ATT as an option. First the service guy tells me not to call and change my service or they won’t be able to install. And that att would know I didn’t get the two extra rece

Question

83

1

0

Accepted Solution

Official Solution

The power at& my U-verse box is blinking green and my tv keeps cutting off

My tv keeps cutting off by itself and the power button is blinking green. I have did the reset by holding the power button down for 10 seconds but still nothing. There is a black screen with 3 white dashes going across the bottom of the screen like it’s loading and there are 2 gear pictures on the s

Question

1.4K

2

0

Returned Equipment charge

I returned the U-Verse equipment on 4/18/22 via FedEx for which I have a receipt. I have gone round and round regarding this charge with ATT and the collection agency! This has been going on for over a year...I just caved and paid the balance so it doesn't reflect on my credit! How can I get reimbur

Question

109

1

0

Distance Limit on wireless receivers from WAP

Wanting to add 2 more wireless receivers for a total of 3. What’s the maximum distance from the WAP that the receiver can be used?

Question

245

7

0

WAP and 2.4GHz WiFi interferrence

When my WAP is plugged in, the PAIRED light is blinking and my 2.4GHz WiFi is non-functional. I have no issues with my WiFi boxes, however as soon as I unplug the WAP, my 2.4GHz WiFi is just like it was prior to my service call and an unsuccessful attempt to connect a third WiFi cable box.

Question

125

2

0

Accepted Solution

Official Solution

Eero and U-verse wap

We have a spot in our house that is a good distance from our existing U-verse Wireless access point (WAP) …Would plugging a second WAP supplied by U-verse into one of my Eeros extend or strengthen the WAP signal….

Question

162

3

0

The Dreaded Red X

I have had a Samsung TU69OT for 5 months and have it connected directly to the UVerse cable box using an HDMI cable. There was a power outage for 12 hours today. Once the power came back on, all three of the lights on the cable box turned on and will not go off. I have access to all the apps on my t

Question

138

5

0

DVR not recording series

Why has my DVR stopped recording shows programmed as series recording new shows? I have to manually record each show. And don't suggest the normal "reset the box" or "unplug it and plug it back in". Already tried that.

Question

164

1

0

On Demand Error Code 0 - Failed to load resource

When I press the on demand button on one remote I get error code 0. Two other TVs work fine. I have tried restarting the box with the front button and unplugging the power cord with no success. Have had the problem for 4 days with no fix. Any other things I should try?

Question

449

4

0

U-verse Receivers

How many receivers are included with the U-Family package? Thank you!

Question

413

10

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...