U-verse TV Equipment

I just received a “new” Arris VIP2272v1 set top box (It has scuffs and scratches - obviously reissued after prior use) and followed new setup instructions. Am getting error message “this set top box does not match the account settings. “. Anyone know how to restore factory settings or other ideas to

Picture /sound comes 9n for several seconds then out again. Repeats this when changing channels, for each channel

My picture is not fitting my Samsung TV screen it’s a new TV

I would like to move my kitchen tv into my livingroom which does not have a cable connection in the wall - do I need a tech to come out to do that? If so what is the cost?

Sorry if this has been posted before. I just did a complete renovation in my home. Previously I had only two TV's, one in the living room, and another outside. I only had two Uverse boxes, one was a DVR, and the other was wireless with the hub located where the Gateway/Modem was. There were no issue

We have U-verse over fiber network. Recently had an issue with one of the TVs giving 'no signal' error. After chatting with customer service, I received the new BGW320 gateway to replace the current one. I do not have the technical knowledge to do it myself. How do I get a technician to come and ins

All my recordings disappeared two days ag, is there a way to get them back?

We're removing one of our TVs and need to send the receiver box back. Do we need inform att that we're returning it or just send it by ups?

Received a new wired DvR for the den TV. It continues to start, stop and pixelate. I have pulled plug on all devices, re booted router with no success. Have also checked input plugs and tried known working HDMI cables. My wireless boxes are fine. Help….

Collection of an old account from 2016! Turned over to a ERC not returning the equipment. I did return the equipment in 2016.