
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
Accepted Solution
Replacement Power Block
I've called the number for Customer Service and done the "Chat/automated response" thing and they are to no avail. One of my received power blocks has gone bad. The system tests show good because the other receivers are all up and running. SO automated chat is a no go. The dial in automated response
Question
223
9
0
adding a uverse receiver where to buy
How do I add another uverse receiover to my accouny and where do I get one ISB7500 or equivalent
Question
285
3
0
Program my S10-S4 remote to my Insignia Fire TV F20 series
I need the remote code for my Insignia Fire TV F20 series. I've looked everywhere and tried all codes I could find. I couldn't find a specific one for a fire TV.
Question
186
1
0
Need a replacement uverse wireless receiver
My wireless uverse receiver has bricked out on me . I need to get a replacement unit sent out to me, but I've had no luck with the phone numbers I have for customer service . Is there a number I can call and speak to someone directly instead of going through all the computer assisted crap . I'm old,
Question
472
5
0
Worked with your online chat rep for 1:15 today.
He added the box to my account and it still show unprovisioned. I ebonite’s my WIRELESS ACCESS POINT and rebooted the set top box and reconnected it to the network. The problem is still the same.
Question
160
3
0
Need to replace a wireless receiver
One of my wireless receivers doesn't work. I have restarted it many times but it still doesn't work. All I keep getting is a big red X on my TV screen. I need to replace it . How can I do this. Is there a customer service number I can call to get this done?
Question
156
2
0
Replacing dvr
Received error message the set top box does not match the account settings
Question
121
2
0
WIRELESS CABLE BOXES WILL NOT RE-CONNECT
Some nice fence people cut our ATT fiber cable so we were without for 24 hours. Now our wireless receivers will not re-connect after following the re-connect onscreen instructions. Any suggestions?
Question
128
1
0
New box not provisioned.
After ATT Tech installed the new "Internet Protocol Set Top Box, I keep getting the message "set top box does not match account settings". The serial number of the box is 171945303.
Question
153
3
0
Being charged for equipment that the service tech took
I moved 2 months ago, but carried over my equipment and services with AT&T. I brought all of the equipment from my old house to the new house. The service tech had to change out my TV receiver and took my old one. I am now being billed $150.00 for missing receiver that I don't have and that AT&T rep
Question
160
1
0

