
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
House remodel, adding ATT fiber - what runs to set-top boxes
We completely gutted a house for a remodel. I’ve run both rigid and flexible conduit, including service entry point from exterior into crawl space. AT&T just built out fiber network where we live. My main question is, assuming the ONT/gateway aren’t next to TVs, what connection will DVR and set top
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291
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DVR Erases Recordings Randomly
I am ready to scream (truth is I have several times and sometimes at AT&T technical staff), my DVR will randomly delete recordings. I won’t bore you with details of previous encounters with tech support, but they have replaced both the gateway and DVR numerous times. Sometimes it works for a long ti
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858
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BGW320
I have the BGW320 gateway and U-Verse cable for a wired DVR modem. Need to purchase an adapter to convert coax HPNA network to enternet. What can I purchase.
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158
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U-verse signal lost but changing channel works - for one minute then freezes
I get the U-verse signal is lost message, but if I Go up or down one channel, Things work great - for one minute and then the picture freezes and sound goes away. Have tried all the cable connections, even switched the receiver with the one from another tv in the house, To no avail. Ideas?
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3.9K
48
Accepted Solution
Official Solution
Pairing up REceiver and Wireless access point
I received a new VIP2500 wireless receiver to replace an older model receiver. I tried numerous times following the steps. Still no luck.
Question
1.5K
11
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Intermittent U-verse signal strength
I ordered a new wireless receiver and installed it last week in the same place as the old receiver. All other equipment stayed the same and in the same location. The signal is constantly going in/out. The screen freezes every 10 seconds or so and the signal strength goes up/ down all the time, somet
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259
3
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Replacement wireless receiver not completing setup
Replacement wireless receiver not completing setup. Said connected, I hit option to update firmware and been on U-verse screen with spinning circle on bottom right for over an hour, I moved it right next to WAP same thing for last hour.
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418
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Help Fix: S30-S1B Remote volume buttons reversed??
As noted in title, the S30 remote I have now has the volume buttons reversed. If I press up, volume goes down. If I press down, volume goes up. All other buttons work exactly like they should. Wife and kids got fed up and stopped watching U-verse tv in this room altogether as a result. Problem start
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301
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Uverse control remote
Remote will only turn on power a volume up and down. No other remote buttons work. I have unplugged all coercion to the receive and pressed power for 10 seconds
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195
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TV Service/DVR freezes & dropouts
A few months ago, we started noting brief glitches on TV. This happens with live or recorded shows (but since this is a DVR, even 'live' TV is always being buffered). At first, it was just pixelated for a second or two. Or just freezing, then picking up again in a few seconds. But the instances are
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290
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