U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Equipment return.
I have moved to a place where I can no longer have AT&T uverse and I cancelled my account. I turned in all the equipment requested and have a receipt from UPS. But I have received no confirmation from AT&T that they received it. I thought I would get at least an email confirmation.
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DVR not recording
My 2nd, yes I said 2nd, ATT U-verse DVR is not working properly. -Scheduled recordings are not recording -Recordings disappear -Conducted troubleshooting suggested SEVERAL TIMES. I have gotten a new DVR and the same thing is happening. I am so tired of ATT U-verse. It is always something. Only
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386
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Can’t connect roku tv with AT&T uverse
I recently bought a 22” Roku smart tv. I’m not able to connect it to Uverse. I was on the phone with 3 different AT&T people for 3 hours and they couldn’t help. I scoured the Roku website and found no answers. When I finally called the Best Buy HQ, I was told that Roku is “not compatible” with A
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Direct TV equipment to return
I've cancelled my Direct TV subscription and want to know what pieces of equipment need to be returned.
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Equipment return
I canceled my TV service, sent back 5 items. Took them to FedEx , ATT is charging my account for one item they say is unreturned. I have all the tracking numbers and serial number. I went back to FedEx just to make sure all the items were sent. I have call 6 times customer service, and I went to th
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111
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Switch wireless receiver to use gateway instead of WAP
Hello, I recently had troubles with a wireless receiver and so AT&T sent me a new one (an ISB7005) along with a new gateway modem. Before setting up the new modem, I tried the new wireless receiver to ensure it worked and as such, just used the existing WAP. I saw that the new gateway
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152
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New insignia fire tv - scanning for Cable channels yields no channels found
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189
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Question on Returned Equipment
Canceled Uverse and returned the four receivers, remotes, etc to AT&T via UPS a week ago. Received email from AT&T the next day showing three receivers were received. Want to check to see if four were received.........have a receipt showing four receivers with serial numbers were given to UP
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59
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Receiver error "This set top box does not match the account settings"
Was setting up a receiver, seemed to be going fine, then it required an update, so I clicked yes on the update, it circled for an hour, no changes, so I did a reset on the box, now it's locked up.
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Stupid “follow up”
I know I’m just venting, but why does AT&T send these stupid follow up questions? Has anyone ever actually had their service fixed, after talking to a CSR for at least a half-hour, and before a technician has arrived? (Because, of course, no, my service was not fixed!) “Hi, its AT&T! We d
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