U-verse TV Equipment

Need to do a soft reboot

About every other time we open the DirectTV Stream app through the Firestick HD, we get a message "something went wrong, try again later". We have to reboot the firestick by unplugging it. Then the app opens. This only happens with the DirectTV Stream app. All other apps on the firestick HD work wel

Setting up a new TV that came with a Cisco receiver and a separate AT&T gateway access point for an existing gateway. The gateway is downstairs by the main TV, thus the access point is right beside it. As instructed, the access point is connected to the gateway with the provided yellow ethernet cabl

sound and picture continually freeze after repeatedly rebooting wireless the receiver and the gateway>

When I’m watching a prerecorded show I get a line on the bottom of the screen, that says hit ok. When I do I have to go back and reload the program. It’s very annoying.

Hello community! I have a problem... I have Uverse TV, Home Phone, and Fiber Internet and for the past two years I have used the Amplifi Alien ( Wifi AX) for my wifi... I have kept the wifi in the AT&T gateway ( BGW210-700) disabled and I use the Amplifi Alien in bridge mode. This combo has worked f

My TV is not a smart, I have Amazon. Firestick. What you click on the direct remote to get the inputs to come up so I can look at netflix

Ethernet wired from outside phone box to Gateway then to each set top box. Both TV's go black, pixelate, no sound or voice. This happens on more than one channel. I have used Troubleshoot/Resolve. Shut off power to Gateway and set top boxes, pressed resets. This will clear up problems for a short ti

Since this began, I have now spoken with 5 different people over a period of two months trying to take care of this situation. Each time I've been told something different. I canceled our tv service a few months a go and received a pre labeled box to return the equipment in. I packed all of the equi

I can't connect to uverse with my new tv