U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

855

(1099)
No service after 10 years

Hi i have U-verse and ATT internet for 10 years without any major issues. since last week it is not available i had three visits from technicians they say they replace parts in the distribution box on the street and the cable and my equipment checks out ok Service comes back for 4 hours or so after

Question

102

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U-verse WAP to 2 wireless receivers constant and increasing signal issues.

Yes, I've done all the troubleshooting suggestions. I have read thru the forum. Tech support also said they went into my hardware and updated all firmware and modified everything they could. I think its from them constantly being in the big box in our neighborhood recently. Any and all real suggesti

Question

111

1

0

New RECEIVER where is ATT LABEL

where is ATT Uverse graphic to easily select when switching to other options. We have to go to source and select UNKNOWN HDM1????

Question

110

2

0

S10remote

My remote link, Hd and record are flashing. I rebooted and they do not go off. Does this mean it's bad?

Question

83

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Charges for non-returned equipment

I got charged for a non returned Gateway modem; however, I took it back to a UPS store over a month before it was due. I have the paperwork to prove I returned it. I called customer service last week and they said they would put a note to expedite the process of checking on if they had received the

Question

139

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Accepted Solution

Official Solution

returning tv equipment - inconsistent information

My mother and I both had to cancel the U-verse TV subscription. During the cancellation process, the agent sternly warned us to return the equipment within 21 days or our account would be charged $150 per box. In both cases we received an email two days later stating their was no need to return our

Question

234

2

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Gateway/internet connection on other TV's in the house wont connect, main TV does

Televsiom that is connected to gateway box works fine. Kitchen and beddroom televisions need to re-establish internet connection. Instructions were to hold WPS button for 10 seconds, then push OK button on other receiver. Results in connection error and restart receiver. Doesn't work, defaults back

Question

118

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0

Accepted Solution

Official Solution

S10 Remote Replacement

Can an S30 Remote replace an S10 remote? Old one does not work. AT&T shows what appears to be a S30 model but it is out of stock.

Question

255

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Art u verse WiFi and tv box not working after power outage

So we had a power outage last night. The WiFi box thing that has the button in the front of it that says spa is blinking all red. The cable box when turned on doesn’t seem to work. How do I fix this. We have tried resetting and restarting everything for the technician over the phone but all they can

Question

114

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After a power outage I can not access my recorded programs

How can I access my recorded programs that seemed to disappear after a power outage? I have AT&T uverse.

Question

100

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0

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