
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
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Question
No service after 10 years
Hi i have U-verse and ATT internet for 10 years without any major issues. since last week it is not available i had three visits from technicians they say they replace parts in the distribution box on the street and the cable and my equipment checks out ok Service comes back for 4 hours or so after
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102
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U-verse WAP to 2 wireless receivers constant and increasing signal issues.
Yes, I've done all the troubleshooting suggestions. I have read thru the forum. Tech support also said they went into my hardware and updated all firmware and modified everything they could. I think its from them constantly being in the big box in our neighborhood recently. Any and all real suggesti
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111
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New RECEIVER where is ATT LABEL
where is ATT Uverse graphic to easily select when switching to other options. We have to go to source and select UNKNOWN HDM1????
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110
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S10remote
My remote link, Hd and record are flashing. I rebooted and they do not go off. Does this mean it's bad?
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83
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Charges for non-returned equipment
I got charged for a non returned Gateway modem; however, I took it back to a UPS store over a month before it was due. I have the paperwork to prove I returned it. I called customer service last week and they said they would put a note to expedite the process of checking on if they had received the
Question
139
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Accepted Solution
Official Solution
returning tv equipment - inconsistent information
My mother and I both had to cancel the U-verse TV subscription. During the cancellation process, the agent sternly warned us to return the equipment within 21 days or our account would be charged $150 per box. In both cases we received an email two days later stating their was no need to return our
Question
234
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Gateway/internet connection on other TV's in the house wont connect, main TV does
Televsiom that is connected to gateway box works fine. Kitchen and beddroom televisions need to re-establish internet connection. Instructions were to hold WPS button for 10 seconds, then push OK button on other receiver. Results in connection error and restart receiver. Doesn't work, defaults back
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118
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Accepted Solution
Official Solution
S10 Remote Replacement
Can an S30 Remote replace an S10 remote? Old one does not work. AT&T shows what appears to be a S30 model but it is out of stock.
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255
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Art u verse WiFi and tv box not working after power outage
So we had a power outage last night. The WiFi box thing that has the button in the front of it that says spa is blinking all red. The cable box when turned on doesn’t seem to work. How do I fix this. We have tried resetting and restarting everything for the technician over the phone but all they can
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114
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After a power outage I can not access my recorded programs
How can I access my recorded programs that seemed to disappear after a power outage? I have AT&T uverse.
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