U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

778

(1031)

Closed

Unable to get U-verse on second Tv

Restarted receiver several times. No luck.

Question

71

1

0

Accepted Solution

Official Solution

Uverse Receiver not working at all

After repeated attempts to get my uverse receiver back online, my box just won't work. I need a replacement.

Question

413

1

0

Closed

How to get a refund on TV boxes returned during a 14 day AT&T trial

I hope someone can suggest what to do to get AT&T to credit the charges that they promised to refund. I have tried, now going on over a year, to get a refund on the TV boxes I returned to AT&T. I had a 2-week trial of a fiber Internet/ TV package and canceled it within 14 days. AT&T technicians coul

Question

134

1

0

Accepted Solution

Official Solution

time display

if i use samsung tv remote and info tab: time is correct not correct on tv att uverse as always was before

Question

384

6

0

Adding a wired receiver

Is a tech appointment need to add a wired stb to my home? Would that be considered a billable dispatch costing $99? I know I can have a wireless one sent to me for $49 plus the $10 monthly fee.

Question

174

2

0

receiver problems

Receiver continually reboot itself and restarts

Question

74

1

0

Confirmation on Return DVR - Uverse

When I returned the gateway through UPS, I did receive a confirmation within a week via email that AT&T had received it. I returned the DVR through FedEx just because they were closer to where I was going. It has been over a month and NO confirmation. I have called and tried to get confirmation and

Question

135

3

0

Tv signal lost or freezes

EVERY night cable will freeze or lose signal for anywhere from 5 seconds to 5 minutes. I have reset box, reset modem, disconnected everything and then reconnected and still happens. Been going on for months!

Question

84

1

0

AT&T Unable to provide replacement remote control for U-Verse service

Have been trying to get replacement remote control for about 1 week. Every time I order it, it say "error" - unable to do anything - come back later. Finally got on chat. Told them and response was to "run diagnostics". After 20-30 minutes, agent gave me to supervisor "Stanly". Response was basicall

Question

309

4

0

Reporting to BBB and FTC

Like many others, I returned my equipment to the ups store. They scanned it and said everything was fine. I could have sworn I kept my reciept but can't locate it. ATT charged me for the equipment. Although it is useless and I have no reason it keep it. Now seeing thousands of other customers having

Question

164

3

0

NEED HELP?

Pinned Posts

Loading...

Accepted Solutions

View More

Loading...
Loading...