U-verse TV Equipment

U-verse TV Equipment

How to install, troubleshoot & fix your equipment.

778

(1031)
wireless Access point not maintaining connection

The TV's connected to wireless receiver lose signal often. This is annoying. Do not wish to have wires all over my home. Is there a way to increase the wireless signal or ADD another access point

Question

153

2

0

Disconnecting Receiver

I am cancelling my U-verse TV service. I need to know how to disconnect the TV receiver box from the TV, while maintaining my Internet/WiFi and phone services.

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565

2

0

Google mesh

I just installed a google mesh system in my house. All of my devices, including 3/4 AT&T receivers, are connecting. One of them is not. How do I determine the problem? Amy

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171

6

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Accepted Solution

Official Solution

Main UVERSE receiver box - Motorola 2250.

Unit was unplugged for 24 hours. Reconnected power, cable, & HDMI. The lights on the front of the UVERSE box blink - power button (for restarting), link (green), HD (blue), & red (record). No response on TV.

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438

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Closed

Need Support Connecting to TV

Hello, I have been on the phone multiple times trying to get my TV connected. At one point, AT&T deleted all access to all my channels and have told me multiple ways to get connected, all of which do not work. At one point they said to make a new email because my old email "was used too much." What

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93

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Red X 1 and no HDMI options on source screen

Got the new 8010 receiver and have had problems ever since. Plugged in a dvr player from the other tv and it worked. Did all the different reboots with 2 different reps on the phone to no avail. Keeps going back to the Red X 1 screen and still no hdmi 1,2, or 3 on the source screen on this Samsung 5

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189

4

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Added a linksys ax5300 - not working with tv

Added a linksys ax5300 to replace modem on system. Have fiber. Tv signal was intermittent. Now can’t get wireless receivers to connect back to old modem. Suggestions? Really like the better signal from linksys but every few seconds it would freeze or jump.

Question

128

6

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My Enabled Devices Error

My enabled devices application on ch. 9301 is not working. I keep getting the following “my enabled devices error, STB did not peovide a client certificate. Please try again later. 006

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553

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U-Verse signal has been lost

Re: Case ID (Edited as per community guidelines) I am still having issue losing HDMI connectivity on VIP2500 receiver. If I can't get this resolved I will have to consider a new cable provider. I am have tried the cheapest to the most expensive HDMI cables. I've even tried using a different HDMI por

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311

10

U-Verse DVR (Cisco ISB7500) ethernet port only connects at 10Base-T? (10Megabits/sec)

I had my home upgraded to AT&T fiber. Now my DVR is crap, lots of video corruption problems (looks like DCT blocks). I was using the DVR before with the 2Wire gateway and a COAX home run between DVR and gateway using MOCA/HPNA. The DVR is now no longer connected to COAX and is using ethernet, howeve

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546

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