
U-verse TV Equipment
How to install, troubleshoot & fix your equipment.
778
All
Question
Paying for returned equipment
If AT&T has the equipment why do I need to give them money? They'll have the equipment plus the money. I would understand if I still had the merchandise but I turned it in, late but returned and not in my possession. They even have the receipt for the return. If I pay does that mean I've purchased t
Question
144
5
0
DVR Receiver Receives Signal After Other Receiver
My DVR Receiver Receives the Signal After Other Receiver. It has a longer coax run. Is there a way to boost the speed of signal over coax from the modem or with some device after the modem?
Question
89
3
0
Need to be hardwired
So we recently cancelled our Uverse service as it was too much money for not a lot of options. We did however retain the internet service. They told me I need to return the receivers which I'm fine with however my husband has been hardwired to a receiver that gets wifi access. If I return the receiv
Question
395
10
0
U-Verse TV Red X
Today when I turned on my TV I have a red X on my screen. I have the Uverse support app and I used it to go through diagnostics and I also rebooted my home gateway multiple times and unplugged my reciever multiple times as well. The support app attempted to send a number to appear on my TV and that
Question
217
5
0
Accepted Solution
Official Solution
AT&T wireless tv
We just remodeled and mounted our Samsung smart tv on the wall. Is there a wireless transmitter box so that I don't have cords hanging down below my tv?
Question
505
9
0
U-verse recordings disappearing
We recently upgraded to fiber after they continuously kept hounding it’s about it. That required moving all of the equipment to a back bedroom and every since we have made the switch it has been nothing but a disaster! We had 80% or more of recordings and all of a sudden that started randomly disapp
Question
136
1
0
Closed
I am trying to register and set up w an ID and password
I received a new remote and box and now I’m trying to set up my direct tv stream and it’s asking me to register and I don’t know how to get to where I need to do that. Help plz
Question
112
1
0
Defective DVR
The DVR does not cleanly record programs, there are playback interruptions constantly, missing many parts of the recording on every program recorded. We have two TVs, both experiencing the same problem. This is very frustrating. We have performed both "reset" and "refresh" numerous times, and neithe
Question
105
2
0
Closed
DirectTV remote does not work with Sony TV
DirectTV remote does not work with Sony TV volume control does not work power on/off does not work
Question
140
1
0

