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Cost and TV good. Customer Service horrible.

Pros: Plans are competive and TV has great picture.   Cons:  Customer service is bad.  Do not start service by calling their marketing department.  They will quote good prices, but not talk about additonal fees and expiration dates.  For sure, do not use the Gemini Ai

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The Disney Channels we couldn't get because of Directv's dispute with them

I just chatted with customer service asking about credit we all should automatically get on our bill for the days we did not get all the Disney owned channels because of their contract dispute with them. They said I missed the DEADLINE to receive the $30 credit. I just got back from Ohio taking car

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331

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Can't record some programs

We are unable to record some of our favorite shows like Chicago Med, Fire and PD. We keep getting the message "Whoops, the program has already been aired, and can't be recorded anymore", even though the program is still to be aired.

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Streaming boxes will not stay connected to wifi

Really frustrated at this point. Have had the service since May.  Worked really well until the last three weeks or so.  I have two tvs with a box, they will not stay connected to wifi.  At least once a day I have to do one of the following to get it to work again.  Usually I hav

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Keep getting error code 0017

I have used DirectTV watch online for years.  I just got a new PC and it won't let me login, giving me the following error message that I am using my ATT Credentials instead of my DirectTV credentials.   Using the ***DIRECT TV*** webpage, I have recovered my username and reset my pas

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320

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Netflix

I cant find a way to add Netflix thru my Directv Stream account. There is no add on in my account area.

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249

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Accepted Solution

New Folder Update

Sorry if their is a thread on this already didn't see it. So I clicked on my name cause you can add folders now and I added my husband. But now that I have picked my favorite channels it says I have to pick my recordings again. What about everything in our list can I transfer my shows to my folder?

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Additional charge for Disney channrls

In a Jan.24 I agreed to a 2 year contract that included the Disney channels, ESPN and such.Yesterday I was notified that mr chedit card was debited an extra $12.03 for ESPN. Why is not a breach of your contract that I agreed to?

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230

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activate sports mode disable

"Activate Sports Mode now" message will not go away.  I have searched and read this thread but I don't see a resolution.  Does anyone have an answer to how to disable this feature or at least make the message go away?  I have tried everything. Thanks

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982

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Closed

Samsung un55c6600vfx2a

can that get direct tv streaming

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159

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